Service Delivery Associate

2 months ago

Liverpool, United Kingdom Freightliner Full time

**Job Purpose**
- To control and administer the day to day interface between G&W Intermodal UK and the Customer.
- Acting as the first focal point for the customer for all matters relating to Freightliner and Pentalver and ensuring that we meet the local operational needs to deliver the customer requirements.
- Relevant communication with the customer, the route team and the Service Delivery Manager.
- To administer contracts and push to ensure maximum fill.
- Push for additional work across the G&W business to maximise business across road, rail and terminals.

**Accountabilities**
- To receive and process all bookings from the customer to an agreed specification and within the agreed timescales.
- To liaise with the customer and G&W offices at all levels as required, ensuring a professional approach and image is maintained.
- To develop and maintain strong working relationships with all departments within G&W and the customer.
- To manage the day-to-day activities of the customer, in conjunction with the requirements of the Service Delivery Team and in line with Company standards and available services advising the customer where necessary.
- To manage and achieve business targets as agreed with your Service Delivery Manager.
- To proactively maximise all sales opportunities available from the customer base, considering future strategic planning and opportunities identifying future trends in traffic and any relevant new business ensuring this information is shared with relevant G&W personnel.
- Work in conjunction with the Commercial department and the Resource Managers maximise volume and utilisation.
- To maintain high standards of customer care at all times and deliver effective communications, within agreed timescales as discussed with your Service Delivery Manager.
- To provide effective and informative information between both the customer and G&W, which may affect either party.
- To work in conjunction with the Shared Service Centre to ensure that all revenue earned is accurately and timely invoiced ensuring all movements are rated as per the agreed tariff, whilst raising additional charges where necessary and processing claims/administration as required.
- To develop and maintain an understanding of the key performance indicators and actively work to bring them in line with company expectations.
- To ensure the integrity of both customer and G&W IT systems is maintained where appropriate.
- To undertake any other appropriate tasks commensurate with your skills as directed by your Service Delivery Manager and provide cover in accounts as necessary.
- To provide weekly/daily/periodic reports detailing specific information as directed by your Service Delivery Manager.
- Always keep the safety of yourself and those around you as a priority.

**Job Types**: Full-time, Permanent

Schedule:

- Day shift

Ability to commute/relocate:

- Liverpool: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Delivery Service: 1 year (required)
- Driving: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: One location

  • Trainee Associate Psychological Practitioners

    2 months ago

    Liverpool, United Kingdom Young Person's Advisory Service Full time

    **Job Title**: Associate Psychological Practitioners **Hours**: 35 hours **Salary**: NJC Scale 13: £24,948 **Contract**: 12 Months Fixed Term **Employed by**: YPAS **Responsible to**: YIAC Development Manager **Accountable to**: Senior Strategy and Operations Manager **Project Delivery**: Wellbeing Service **Location**: YPAS Community Mental Hubs,...

  • Associate Commercial Practitioner

    2 weeks ago

    Liverpool, United Kingdom UK Civil Service Full time

    Job summaryPlease state whether you have a preference in Term Type within your Personal Statement.Do you want to progress your career in the UK�s largest public sector procurement organisation? If so, you will have the chance to create market leading commercial agreements that help shape how common goods and services are bought across the public sector....

  • Associate Commercial Practitioner

    2 weeks ago

    Liverpool, United Kingdom UK Civil Service Full time

    Job summaryPlease state whether you have a preference in Term Type within your Personal Statement.Do you want to progress your career in the UK�s largest public sector procurement organisation? If so, you will have the chance to create market leading commercial agreements that help shape how common goods and services are bought across the public sector....

  • Delivery Coordinator

    1 week ago

    Liverpool, United Kingdom MSite Full time

    **MSite **has an exciting opportunity for a** Delivery Coordinator **to join our Sales Team working in **Liverpool**. You will join us on a **full time, permanent basis **and in return, you will receive a **competitive salary plus benefits.** We are an extraordinary technology brand looking for extraordinary people. From humble beginnings, MSite has risen...

  • Delivery Coordinator

    2 days ago

    Liverpool, United Kingdom MSite Full time

    **MSite**has an exciting opportunity for a**Delivery Coordinator **to join our Sales Team working in **Liverpool**. You will join us on a **full time, permanent basis**and in return, you will receive a **competitive salary plus benefits.** We are an extraordinary technology brand looking for extraordinary people. From humble beginnings, MSite has risen to...

  • Delivery Manager

    4 days ago

    Liverpool, United Kingdom North West Ambulance Service NHS Trust Full time

    Job summary We are looking to recruit a Digital Delivery Manager as part of the Delivery and Innovation team within Digital at NWAS. The Digital Delivery Manager will be responsible for delivery of the Digital Portfolio ensuring we are delivering the right thing, to the right people at the highest quality. Through collaboration with all the teams...

  • Associate Commercial Practitioner

    3 days ago

    Liverpool, United Kingdom Crown Commercial Service Full time

    **Details**: **Reference number**: - 346920**Salary**: - £34,206 - £38,005- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Higher Executive Officer**Contract type**: - Permanent**Type of role**: - Commercial**Working pattern**: - Flexible working, Full-time, Compressed hours**Number of jobs available**: -...

  • Service Delivery Coordinator

    3 weeks ago

    Liverpool, United Kingdom HAYS Full time

    Service Delivery Coordinator - Permanent - Full-Time - Liverpool - Salary up to £27,000 DOE Your new company Join a forward-thinking healthcare organisation operating out of Liverpool Wavertree. My client is passionate about delivering exceptional clinical services and maintaining the highest standards of patient care. As a Service Delivery Coordinator,...

  • Service Delivery Coordinator

    2 weeks ago

    Liverpool, United Kingdom HAYS Full time

    Service Delivery Coordinator - Permanent - Full-Time - Liverpool - Salary up to £27,000 DOE Your new company Join a forward-thinking healthcare organisation operating out of Liverpool Wavertree. My client is passionate about delivering exceptional clinical services and maintaining the highest standards of patient care. As a Service Delivery Coordinator,...

  • Nurse Associate- Frailty Service

    1 month ago

    Liverpool, United Kingdom Brownlow Group Practice Full time

    The role of the Registered Nurse Associate is a new and exciting position to join Brownlow Healths Frailty Service. You will be part of a multi-disciplinary team providing pro - active care primarily for patients living with moderate and severe frailty. This will include patients who are housebound or would have difficulty accessing services and will...

  • Service Delivery Coordinator

    3 weeks ago

    Liverpool, United Kingdom Hays Full time

    Your new company Join a forward-thinking healthcare organisation operating out of Liverpool Wavertree. My client is passionate about delivering exceptional clinical services and maintaining the highest standards of patient care. As a Service Delivery Coordinator, you’ll be part of a dynamic team committed to making a positive impact on healthcare...

  • Housing and Community Officer

    1 week ago

    Liverpool, United Kingdom Service Care Full time

    **Job title - **Housing and Community Officer **Location -** Liverpool L3 **Contract - **Temp Ongoing **Hours** - Full time (Primarily office based) **The Role Summary** Our client a local housing association is looking for a Housing and Community Officer to join their team initially on a temporary contract. It's a very varied job and includes the...

  • Nursing Associate

    2 months ago

    Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full time

    We are looking for a dynamic Nursing Associate who is ready for a challenge to join our team, working in the Emergency Department. This is an exciting opportunity for you to join a team which offers unparalleled support for our staff. We will support you with training and development to achieve your personal and professional goals, which will enable you to...

  • Nursing Associate

    3 days ago

    Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full time

    We are looking for a dynamic Nursing Associate who is ready for a challenge to join our team, working in the Emergency Department. This is an exciting opportunity for you to join a team which offers unparalleled support for our staff. We will support you with training and development to achieve your personal and professional goals, which will enable you to...

  • Head of IT Delivery

    2 weeks ago

    Liverpool, United Kingdom Matalan Full time

    **About Matalan**: From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here. We know as a team, we are stronger together - we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves...

  • Delivery Driver

    2 months ago

    Liverpool, United Kingdom INDUSTRIAL CLEANING EQUIPMENT Full time

    **Background** This is an exciting opportunity to join the UK's largest independent cleaning equipment and service provider. With over 50 years of experience, ICE is able to provide bespoke solutions with a customer focused model, along with innovative services and products offered, it continues to set the standards for its industry. **The Role** You will...

  • Nursing Associate

    2 weeks ago

    Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full time

    We are looking for a dynamic Nursing Associate who is ready for a challenge to join our team, working in the General Surgical ward. This is an exciting opportunity for you to join a team which offers unparalleled support for our staff. We will support you with training and development to achieve your personal and professional goals, which will enable you to...

  • Nursing Associate

    2 months ago

    Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full time

    We are looking for a dynamic Nursing Associate who is ready for a challenge to join our team, working in the General Surgical ward. This is an exciting opportunity for you to join a team which offers unparalleled support for our staff. We will support you with training and development to achieve your personal and professional goals, which will enable you to...

  • Service Delivery Lead

    1 month ago

    Liverpool, United Kingdom Pulse Temp Nursing Full time

    Pulse Nursing Agency are proud to be working with one of our Research clients on a fantastic project based in St Helens. Our client are running a project aimed at carrying out blood tests in the community, starting ASAP. We are looking for Band 5 Registered Nurses to work as part of a project team of 20 healthcare professionals who will work together for...

  • Associate Director of Performance

    3 weeks ago

    Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full time

    The role of Associate Director of Performance is a pivotal member of the Chief Operating Officer’s leadership team. The post holder is responsible for supporting the Director of Performance and Operational Improvement and site-based Leadership Teams in ensuring systems and processes are in place for the effective monitoring and delivery of the Trust wide...