Patient Co-ordinator
2 days ago
We are recruiting for a number of Patient Co-Ordinators to join 5 different Doctors Surgeries in and around Plymouth City Centre.
**Job Summary**:
- Receive incoming phone calls and telephone requests for appointments, visits and telephone consultations, and ensuring callers are directed to the appropriate healthcare professional.
- Making outgoing phone calls to patients and services to arrange appointments for the benefit of the patient
- Signposting patients to the most suitable service either externally or internally to the practice
- Meeting and greeting of patients, consulting with members of the practice team
- Ensure an effective and efficient and polite reception service is provided to patients and any other visitors to the practice
- Deal with the patient query to avoid a further delay
- Answer calls in a polite and professional manner and always listen and ensure you are clear with the patient on the next steps.
- Deal with all general enquiries, explain procedures and make new and follow up appointments as requested by the clinical team
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Care Co-ordinator
7 months ago
Plymouth, United Kingdom Beacon Medical Group Full timeThis is a varied, administration & customer facing information role providing dedicated support to a vulnerable cohort of patients. The post holder will be part of the wider Beacon Medical Group team and will require experience working with the public and vulnerable groups, having an awareness of the importance of safeguarding and data protection. The role...
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Pharmacy Team Co-ordinator
6 hours ago
Plymouth, United Kingdom Beacon Medical Group Full timeWe are expanding our team and looking for a Pharmacy Team Co-ordinator to support the delivery of the overall co-ordination of the Pharmacy Team workload, supporting team members and patients with day to day operational running, pharmacy driven enhanced health care and medicine optimisation. Are you who we are looking for? Are you someone who is dynamic,...
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Dispensary Co-ordinator
1 week ago
Plymouth, United Kingdom Beacon Medical Group Full timeDispensing of medication to patients and support of the dispensary services at our dispending site Assisting with clinical audits as part of clinical governance Assisting and co-ordination of annual medication stock takes To ensure all enhanced services relating is dispensing medication are completed and claimed within deadlines Patient Advisor duties...
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Care Co-ordinator
7 months ago
Plymouth, United Kingdom Drake Medical Alliance Primary Care Network Full timeKey tasks 1. Enable access to personalised care and support a. Take referrals or proactively identify people who could benefit from support through care co-ordination. b. Have a positive, empathetic and responsive conversations with people and their families and carer(s), about their needs. c. Increasing patients understanding of how to manage and improve...
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Mdt Co-ordinator
7 months ago
Plymouth, United Kingdom Livewell Southwest CIC Full time37.5 hours per week - 12 months secondment or fixed term contract. We have an exciting development opportunity for an experienced administrator within our Ageing Well MDT Coordinator Team. This secondment or fixed term position also offers hybrid working. You will be working within a highly supportive team of 5 administrators, making a difference by...
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Pathway Co-ordinator
1 week ago
Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full timeAn exciting opportunity has come up for a 30 hours a week pathway coordinator for 12 months in the Neurology specialty We are looking for an enthusiastic and energetic individual to work in this extremely busy department. The post is to provide the administration for the Neurology clinical team and to ensure patients’ pathways are monitored and kept up to...
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Pathway Co-ordinator
6 hours ago
Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full timeAn exciting opportunity has come up for a 30 hours a week pathway coordinator for 12 months in the Neurology specialty We are looking for an enthusiastic and energetic individual to work in this extremely busy department. The post is to provide the administration for the Neurology clinical team and to ensure patients’ pathways are monitored and kept up to...
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Specialty Co-ordinator for Multiple Sclerosis
8 months ago
Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full time**Speciality Co-Ordinator**: Line manage a team of medical secretaries to deliver a high quality service. Responsible for ensuring that the team is supervised on a day to day basis, monitoring workloads, and providing the service line management team with updates using routine and exceptional reporting processes. Ensure sufficient cover at all times. Work...
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Plymouth, United Kingdom Livewell Southwest CIC Full timeWe are seeking to appoint a permanent Co-ordinator to primarily support the Care Home Service but linking with East Locality which covers the Plympton/Plymstock areas of Plymouth. The post holder will collaborate with partners within health and social care services within LSW and seek to further develop relationships with wider partners, including voluntary...
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Patient Coordinator
6 days ago
Plymouth, United Kingdom Devon Doctors Ltd Full timeJob Summary: - The Patient Co-ordinator is part of the non-clinical team team but must be capable and confident to act as the only administrative point of contact in the building at particular times. **The Patient Co-ordinator will**: - Be the first point of contact for most patients with the practice and will project a positive and friendly image of...
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Arrhythmia Team Administrator
7 months ago
Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full timeTo provide a comprehensive secretarial and administration service to the Arrhythmia Care Co-ordinators in an efficient and timely manner. This post is part of a professional multi-skilled team working across the clinical and administration services. **Preference will be given to internal Trust staff, as well as ‘Priority’ and 'At Risk' status including...
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Major Trauma Rehabilitation Coordinator
1 week ago
Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full timeWe are looking for an experienced Band 7 Therapist or Registered Nurse to join the Major Trauma Centre to cover a year of maternity leave. Working as a Rehabilitation coordinator, you will be informed of all major Trauma patient admissions for all specialties, coordinating the ongoing care including discharge planning, transfer and rehabilitation needs of...
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Major Trauma Centre Administrator
2 days ago
Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full timeBand 2 (1.0 WTE/37.5 hours per week) An exciting opportunity has arisen for a keen and motivated individual to join the Major Trauma Centre (MTC) team at Plymouth Hospitals NHS Trust. This post will provide efficient and timely administrative support to the MTC Management team, including the Clinical Leads and Peninsula Trauma Manager. In addition to...
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Reception Co-ordinator
7 months ago
Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full timeTo ensure that Reception staff have a good level of understanding and that all administration processes, particularly Outcome Forms are dealt with in accordance to APNs, Trust and RTT Access Policies. To ensure that staff have a clear understanding of Reception procedures that affect the booking of patients as stated within the Trusts APNs. To ensure that...
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Reception Co-ordinator
7 months ago
Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full timeThe role will lead and manage the Reception staff under the management of Royal Eye Infirmary ensuring strict compliance with Trust policies and procedures. The team are currently based on Level 3 at Derriford Hospital however, the REI will be moving to an exciting new building close to the Derriford site in the coming months. The new three-storey unit will...
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Research Co-ordinator
4 days ago
Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full timeThis is an exciting opportunity for an AHP to take a leading role in the NIHR funded project “An alcohol-related liver disease multi-stakeholder hub (ARMS-Hub) to enhance research activity in underserved communities in the UK”. The AHP will work as a research coordinator to map and develop clinical and research networks relating to alcohol-related liver...
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Skin Cancer Navigator
6 months ago
Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full timeThe post holder will be required to work independently, but under the guidance and supervision of the Service Line Management Team and Skin Cancer Nurse Specialist Team to set up this exciting new role to navigate patients through the new Skin Faster diagnostic Cancer Pathway. They will be based primarily within the Plastic Surgery and Dermatology...
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Referral Co-ordinator
7 months ago
Plymouth, United Kingdom Livewell Southwest CIC Full time37.5 hours per week. The Referral Coordination Team based at the Glenbourne Unit is looking to recruit a Referral Coordinator to join their established team. We are seeking a new Referral Coordinator in the continued delivery of excellent care provided to users of our service and their families. You will be someone with a passion for and experience of...
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Resuscitation Officer
7 months ago
Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full timeTo deliver and assess competency in Basic, Immediate and Advanced Life Support training in both adult and paediatric patients as per Trust policy. To assist in ensuring that all members of the cardiac arrest team, and all necessary holders of the resuscitation pagers, are trained and competent in the current resuscitation protocols including the operation of...
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Virtual Ward Co-ordinator
7 months ago
Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full timeTelephone patients/ relatives/ carers as required. Take appropriate actions when clinic capacity alters, e.g. cancellations, over-bookings etc. Notify appropriate staff members of changes/cancellations to clinics. Work within the framework of the Trusts Waiting List Policy and AGN (Admin Guidance notes) notes notifying the line manager of relevant issues in...