Field Care Supervisor

2 weeks ago

Dundee, United Kingdom Appcastenterprise Full time

**Full time (Mon-Fri ) but you will need to be flexible to meet the needs of the business and may include some weekend and evening work.**

We want to make life better for more people. If you are as passionate about quality as we are and you want a role where your skills will make a real difference, this is a great opportunity. You can help us to grow and develop in an exciting business thatputs people front and centre of everything we do.

Prestige Nursing & Care, part of the Sodexo Group, has provided home care for over 75 years and we have 35 local offices in England and Scotland. Our aim is to lead the care industry by providing high quality, personalised and specialist services to ourclients.

We offer a supportive working environment with lots of potential for learning and development and a friendly, agile and flexible working culture.

We are looking for a dynamic and independent professional with solid care experience and a flexible, enthusiastic and can-do attitude to join the Dundee Team as a Field Care Supervisor.

Reporting to the Branch Manager the Field Care Supervisor is to work under the direction of the Care Planner and Branch Manager, implement systems to ensure that a domiciliary care service is delivered meeting and exceeding legislative standards, and inaccordance with company equal opportunities and health & safety policy.

**The success of this role will be measured by**:

- Understanding the market sector and services/products that Prestige provides
- Willingness to learn
- Committed to delivering the service to the highest standard, ensuring compliance
- Excellent communication and presentation skills
- Effective time management and organisational skills

**Main responsibilities**:

- To undertake domiciliary care risk and manual handling assessments on new clients/service users prior to the provision of a domiciliary care service (or within 2 working days in exceptional circumstances) with regard to the potential risks to service usersand workers associated with delivering the package of care, and to ensure that the assessment is updated annually or following any significant change, whichever is sooner. For individuals who are self-funding, undertake a care needs assessment appropriateto the level of support requested including risk and manual handling assessment.
- To maintain an effective system in consultation with the Care Planner and Branch Manager for quality assurance management based on the outcomes for service users, in which standards and indicators to be achieved are clearly defined and monitored on a continuousbasis, ensuring that all service users and their carers are consulted about the care service including:

- At least one quality monitoring telephone call to all service users quarterly to monitor the performance of care workers.
- At least 4 spot checks annually on care workers attending client/service user domiciliary care assignments to monitor the performance of the care workers and the outcome of the care service.
- Attend Social Services client reviews as required within service specifications.
- To meet domiciliary care workers formally on a one to one basis for the purposes of direct supervision at least quarterly and keep written records on the content and outcome of each meeting. With the consent of a service user, at least one of these meetingsto incorporate direct observation of the care worker providing care to the service user with whom they regularly work.
- To meet domiciliary care workers annually to conduct an overall appraisal of their standard of performance identifying training and development needs and keeping written records of the content and outcome of each appraisal.
- To facilitate quarterly team meetings for care workers and to prepare an agenda and maintain minutes from the meetings.
- To assist the Care Planner and Branch Manager with the delivery of a carer assistants development and training programme to ensure members are able to fulfil and meet the changing needs of clients and service users.
- To assist the Care Planner and Branch Manager within a recruitment programme to build capacity and ensure contingency within the service.
- To participate in an on-call roster providing and co-coordinating cover for unplanned absence to maintain the service.
- Act appropriately in emergency situations, reporting incidents whilst respecting client/service user's sensitivity, privacy and confidentiality and respond to crisis situations effectively by summoning appropriate assistance e.g. GP/District Nurse/EmergencyServices.
- To support the needs of the care professionals and clients and participate in an on-call rota at an hourly rate of £9.50.
- To meet weekly compliance targets agreed with the Care Planner and Branch Manager and produce a weekly log of compliance activity.
- Assist with the on-going review of service provision and change working methods in accordance with agreed strategy.
- To undertake duties appropriate to the scope of the position as may be required from time to time.

**General Responsibilities**:

- Occasionally support with the day-to-day responsibilities of the team when required
- Be a champion for internal customer service
- Do any other reasonable things your manager needs you to do

**Key Attributes/Knowledge/Skills/Experience**
- Experience of Supervising/Managing others
- Smart and professional appearance.
- Articulate with the ability to put across ideas succinctly and clearly (good communication skills)
- Excellent assessment skills
- Ability to work on own initiative - self starter, able to prioritise tasks and manage time effectively.
- Good team player
- Willingness to embrace change
- A commitment to equal opportunities and diversity
- Symmetry between personal and organisational values
- Demonstrates the behaviours associated with Prestige Nursing & Care's values

**What we offer in return**:

- A competitive salary
- 28 days annual leave (includes Bank Holidays) increasing every year by 1 to the maximum of 33 days over 5 years' service
- An additional day off for your Birthday
- Blue Light Card
- Cycle to Work scheme for our Head Office, Regional and Branch staff
- Long Service Awards
- Work Place PensionEmployee assistance programme (EAP) - confidential phone line and online support and resources available to you and your lov

  • Civils Supervisor

    4 weeks ago

    Dundee, United Kingdom City Fibre Full time

    **GCU have an exciting opportunity for a civils supervisor to join their team in Dundee. This role will involve working at their Dundee site and after 3 months it will move to their Aberdeen or Glasgow site. As a civil supervisor you will effectivelymanage and oversee the day-to-day operational duties of field operatives, ensuring a scheduled programme of...

  • Supervisor

    1 month ago

    Dundee, United Kingdom Sense Scotland Full time

    **Do you have experience working in senior support or supervisory role in health or social care?**: **Can you motivate and inspire others to follow your lead and to work together to ensure people receive the best quality of care and support?**: **Then this could be the perfect role for you!**: **About the Role**: We are currently looking to recruit a...

  • Supervisor - Erskine Street

    1 month ago

    Dundee, United Kingdom Sense Scotland Full time

    **Are you a qualified practitioner with strong experience of working directly with people who have complex health care or communication needs?**: ***Can guide, lead and motivate a team to deliver high-quality person-centred care?**: ***If your strength lies in leading by example of best social care practice then we want to hear from you!**: **About the...

  • Field Sales

    1 week ago

    Dundee, United Kingdom BMS Performance Ltd Full time

    £35000.00 - £39000.00 per annum + 15k bonus, Car + benefits Dundee Industry: Sales Date added: 17/03/2023 Field Sales - Contact Lenses (FMCG) £35-39K + £10-15k OTE (Uncapped) + Car **Salary**: £35,000 - £39,000 basic + £10,000 - £15,000 commission - Selling to National Multiples; Specsavers, Boots & Vision Express! - Great Earning Potential for...

  • Field Sales

    7 days ago

    Dundee, United Kingdom BMS Performance Ltd Full time

    £35000.00 - £39000.00 per annum + 15k bonus, Car + benefits Dundee Industry: Sales Date added: 18/03/2023 Field Sales - Contact Lenses (FMCG) £35-39K + £10-15k OTE (Uncapped) + Car **Salary**: £35,000 - £39,000 basic + £10,000 - £15,000 commission - Selling to National Multiples; Specsavers, Boots & Vision Express! - Great Earning Potential for...

  • Field Sales

    1 month ago

    Dundee, United Kingdom BMS Performance Ltd Full time

    £35000.00 - £39000.00 per annum + 15k bonus, Car + benefits Dundee Industry: Sales Date added: 20/03/2023 Field Sales - Contact Lenses (FMCG) £35-39K + £10-15k OTE (Uncapped) + Car **Salary**: £35,000 - £39,000 basic + £10,000 - £15,000 commission - Selling to National Multiples; Specsavers, Boots & Vision Express! - Great Earning Potential for...

  • Social Care Officer

    4 weeks ago

    Dundee, Dundee City, United Kingdom Dundee City Council Full time

    Job DescriptionBased in Mackinnon Centre, you will work part time, 30 or 35 hours per week. Please indicate your preference on application form. If you have any queries regarding this vacancy, please contact Julie Mcfawns on or email RequirementsYou will have 3 National 4s or equivalent. You will have a SVQ Level 2 in Care, or the ability to obtain...

  • QC Inspector Welding Nights

    1 month ago

    Dundee, United Kingdom KBM RESOURCING LTD Full time

    Based in Dundee this company is a leading developer of equipment for the world Oil & Gas market. They are currently looking for a QC Inspector to join their ranks and bring a high level of attention to detail to the role. Provide the Quality Control Inspection and the Quality Control Records necessary for all Equipment and Material Manufactured by or...

  • Quality Engineer

    1 month ago

    Dundee, United Kingdom KBM RESOURCING LTD Full time

    Based in Dundee this company is a leading developer of equipment for the world Oil & Gas market. They are currently looking for a Quality Engineer to join their ranks and bring a high level of knowledge to the role. Assisting with the development, evaluation and continual improvement of companies Quality Management System to ensure compliance with ISO...

  • Acting Supervisor

    4 weeks ago

    Dundee, United Kingdom Sense Scotland Full time

    **Are you looking for the next step in your career within Sense Scotland but not sure where to start?**: **If you have been holding back to take the big leap and are looking for an opportunity to try something new without a permanent change; We may have the opportunity you are looking for.**: We are offering a secondment opportunity in our Respite Service in...

  • Project Supervisor

    1 week ago

    Dundee, Dundee City, United Kingdom Dundee City Council Full time

    Job DescriptionWorking in Friarfield House, you will work full time, 37 hours per week. If you have any queries regarding this vacancy, please contact Lesley Thom on or email RequirementsYou will have 3 National 4's or equivalent.ResponsibilitiesYou will be responsible for the supervision of teams of offenders and assessment of their work and attitude while...

  • QC Inspector- Dundee

    1 month ago

    Dundee, United Kingdom KBM RESOURCING LTD Full time

    Based in Dundee this company is a leading developer of equipment for the world Oil & Gas market. They are currently looking for a QC Inspector to join their ranks and bring a high level of attention to detail to the role. Role Summary Provide the Quality Control Inspection and the Quality Control Records necessary for all Equipment and Material...

  • Document Control Technical Administrator

    1 month ago

    Dundee, United Kingdom Pacson Valves Full time

    **Key Responsibilities and Accountabilities: -** - Assisting in the creation of all Manufacturing Record Books / documentation for all products leaving Company. - Assisting in the review all Pressure Test Data, Flushing Reports, Electrical Continuity, FQCLs and Calibration Certificates for completeness. - Submitting documentation that requires...

  • Document Control Technical Administrator

    6 days ago

    Dundee, United Kingdom Pacson Valves Full time

    **Key Responsibilities and Accountabilities: -** - Assisting in the creation of all Manufacturing Record Books / documentation for all products leaving Company. - Assisting in the review all Pressure Test Data, Flushing Reports, Electrical Continuity, FQCLs and Calibration Certificates for completeness. - Submitting documentation that requires...

  • Site Labourer

    4 weeks ago

    Dundee, United Kingdom Cater Homes Full time

    Main duties include: - Operate and care for construction equipment and machines. - Help equipment operators, carpenters, and other skilled labor when necessary. - Prep construction sites by cleaning obstacles and hazards. - Load or unload construction materials. - Remove, fill, or compact earth. - Follow instructions from supervisors. - Assist Skilled...

  • Quality Engineer- Dundee

    1 month ago

    Dundee, United Kingdom KBM RESOURCING LTD Full time

    Based in Dundee this company is a leading developer of equipment for the world Oil & Gas market. They are currently looking for a Quality Engineer to join their ranks and bring a high level of knowledge to the role. Role Summary Key member of the QA team ensuring the updating & maintenance of the NCR management system. Assisting with the development,...

  • Electrical Maintenance Technician

    1 week ago

    Dundee, United Kingdom Everwarm Group Full time

    At Everwarm , we are proud to be leaders in delivering exceptional asset and energy services across the UK, ensuring quality in every project we undertake. Our mission propels us to innovate and excel within our market, standing out as a unique entity in the energy services sector. This role is vital for the successful delivery of our electrical...

  • Level 3 Electrician- Immediate Start

    1 week ago

    Dundee, United Kingdom Sureserve Group Full time

    Seeking a skilled time served Electrician At Everwarm , we are proud to be leaders in delivering exceptional asset and energy services across the UK, ensuring quality in every project we undertake. Our mission propels us to innovate and excel within our market, standing out as a unique entity in the energy services sector. This role is vital for the...

  • Domestic Cleaner

    4 weeks ago

    Dundee, United Kingdom TLA Care Full time

    We are recruiting for a Domestic/Cleaner to join our team. 37.5 hours (negotiable) over a 5 day week. Weekend and public holiday working will be on an as required basis. **Must have: - ** - Ability to self motivate and work on their own initiative - Ability to work in different sectors an establishments i.e Construction sites, personal home/tenancy,...

  • Jericho Road Community Health Center

    1 month ago

    Dundee, United Kingdom Saludos Hispanos Full time

    SUPERVISOR: Hope Refugee Drop In Center Manager HOURS: 8:30-5 M-F flexible CLASSIFICATION: Full time/ Hourly/Non-Exempt TRAVEL / LOCATION: 248 West Ferry QUALIFICATIONS: Knowledge of culture and experience in providing trauma informed care or willingness to learn Spanish and English language proficiency required Prior experience as a caseworker...