Jericho Road Community Health Center

2 months ago


Dundee, United Kingdom Saludos Hispanos Full time

SUPERVISOR: Hope Refugee Drop In Center Manager HOURS: 8:30-5 M-F flexible

CLASSIFICATION: Full time/ Hourly/Non-Exempt TRAVEL / LOCATION: 248 West Ferry


QUALIFICATIONS:

  • Knowledge of culture and experience in providing trauma informed care or willingness to learn
  • Spanish and English language proficiency required
  • Prior experience as a caseworker for public or nonprofit employer
  • Prior experience implementing social programs


JOB SUMMARY:
Provide case management to diverse communities. Respond to client identified needs by providing case management services to post re-settlement or secondary migration refugee community members in Buffalo. Advocate for clients and assist them with access to community service organizations. Promote self-sufficiency in meeting short and long term needs and goals.


CASE MANAGEMENT

  • Provide client driven flexible support to program participants
  • Provide information, translation, advice, referrals, and advocacy services in the client’s native language
  • Maintain thorough case notes regarding client interactions and issues
  • Advocate for client’s while speaking with other agencies, organizations, caseworkers
  • Provide transportation to clients for appointments
  • Reports on progress of client issues to Supervisor via informal briefings, case conferences and team meetings as required
  • Make suggestions in the development of responsive, innovative and flexible strategies that aim to provide appropriate and sustainable outcomes for clients
  • Maintain and develop relationships with other relevant agencies for clients
  • A driver’s license OR ability to travel to multiple locations a must
  • Perform other duties consistent with client advocacy as assigned by Supervisor
  • Participate in all required staff meetings and trainings


ADMINISTRATION

  • Attend training or conferences to remain current with trends and best practices in service delivery.
  • Responds to and follows through on other projects and responsibilities assigned by the Director of Program Operations
  • Ability to research and address the social determinants of health and how financial stressors affect individuals #J-18808-Ljbffr


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