Customer Advisor

5 days ago


Bromley, United Kingdom Neal's Yard Remedies Full time

Neal's Yard Remedies are currently recruiting for a Customer Advisor to join our Bromley team 14 hours per week.

Our retail teams are passionate about holistic beauty, health and wellbeing, with exceptional customer service at the heart of what we do - if this sounds like you we would love to hear from you

You must be available to work weekends.

Role Responsibilities
- Give a warm welcome to every customer as they come into the store.
- Approach and be approachable and open a conversation with the customer to establish their needs and offer advice and assistance as required
- Share your knowledge and experience on skincare, our products, wellness and therapies; give expert advice to guide customers in finding the best products for them and their needs.
- Using a caring and knowledgeable approach, build relationships with customers so they feel comfortable and want to come back time and again.
- Take an active approach to developing your skincare, beauty, product and therapies knowledge through attending company training and personal research to become an expert in these areas.
- Be active in making sure the store is always looking its best and is presented to the highest standards. Have an eye for detail and put anything right that you come across that is not quite perfect.
- Undertake any ad hoc duties as directed by the Manager or Assistant Manager.
- Develop strong, collaborative relationships within the store and with people you meet from across the business.
- Ensure any reporting and administration you are tasked with is completed accurately and on time.

About you:
Knowledge, skills and experience
- Previous experience in a similar role.
- Beauty experience and/or qualifications not essential but desirable.
- Passion for and/or knowledge of natural therapies
- Naturally friendly and approachable with a caring attitude towards customers.
- Collaborative, positive and energetic.
- A great team worker who is inspired to work with the team to deliver great results.
- Comfortable in encouraging customers to try and buy, and in closing a sale.
- Honest, fair and kind with customers and colleagues. Confident and comfortable to demonstrate products, including mini-facials and arm massages.
- A true people person with the natural ability to build rapport with customers.
- A passion and commitment to learning about beauty, skincare, products and wellness therapies.
- Excellent communication and listening skills.
- Fastidious personal hygiene and high personal presentation.
- An eye for detail.
- Able to work flexible hours as required.
- Naturally embodies the values contained in the ‘Essence of Neal’s Yard Remedies’

Work Remotely
- No

**Job Types**: Part-time, Permanent

**Salary**: £11.25 per hour

Schedule:

- Monday to Friday
- Weekend availability

Application question(s):

- Are you able to work weekends?

**Experience**:

- customer service: 1 year (preferred)
- Retail sales: 1 year (preferred)



  • Bromley, United Kingdom Julie Rose Recruitment Full time

    Julie Rose Recruitment are seeking a **Customer Service Advisor** to join their client in Bromley. This role would suit someone with previous experience in Insurance, or for an ambitious college or university leaver with a keen interest in Insuranceto join the team. **Key Responsibilities of the Customer Service Advisor**: - Negotiate terms on behalf of...


  • Bromley, United Kingdom Julie Rose Recruitment Full time

    We are looking for enthusiastic customer service advisors for a professional services company based in the heart of Bromley. Training provided on the product but to be considered for this role, you will need to have worked in a customer service environmentsuch as an office, retail, fitness, hospitality etc. **Customer Service Advisor responsibilities will...


  • Bromley, United Kingdom Countrywide Full time

    **Role - **Customer Service Advisor **Location - **Bromley, BR1 1EA **Salary - **£22,000 per annum **Working Days & Hours -** Mon - Fri, 08:45am - 5:30am (1 hour lunch) + 1 Sat in 4, 9am - 1pm **Employment Type -** Full-Type, Permanent We are looking for an **ENERGETIC** and **ENTHUSIASTIC** customer service individual who either has experience within...


  • Bromley, United Kingdom Julie Rose Recruitment Full time

    This is an exciting opportunity for a positive and passionate individual looking for a customer service role with a financial services organisation. Full training on product but you will need a good telephone manner and enjoy speaking to customers on thephone. You will be working in a customer service team that value their clients highly. - Full time role,...


  • Bromley, United Kingdom Stephen James Automotive Limited Full time

    **BMW Customer Experience Advisor** Stephen James BMW has a great opportunity for a BMW Customer Experience Advisor to join the BMW Sales Team. If you have a passion for the BMW Brand and want to create an outstanding customer experience, by helping customers find the best vehicle for their needs, then this is a great opportunity to develop a career with...


  • Bromley, United Kingdom Stephen James Full time

    **BMW CUSTOMER EXPERIENCE ADVISOR (PURCHASE ADVISOR).** Stephen James BMW is looking for a BMW Customer Experience Advisor to join the BMW Sales Team. If you have a passion for the BMW Brand and want to create an outstanding customer experience, by helping customers find the best vehicle for their needs, then this is a fantastic opportunity to develop a...


  • Bromley, United Kingdom Matt Burton Full time

    Our Client, a leading car manufacturer are currently looking for a Customer Service Advisor to join their business based out of their Toyota Bromley Dealership. As a Customer Service Advisor, you will take inbound calls from our client's current customers to book in their yearly MOT or Service, while on the phone you will also speak to them about other...


  • Bromley, United Kingdom Countrywide Full time

    Role - Customer Service Advisor Location - Bromley, BR1 Salary - £22,000 per annum Working Days & Hours - Monday to Friday 08:45am - 5:30pm (1 hour lunch) + 1 Sat in 4, 9am - 1pm Employment Type - Full-Time, Permanent, Office-based Are you looking to start or progress your career in the property the industry? Are you a strong administrator with excellent...


  • Bromley, United Kingdom Stephen James Automotive Limited Full time

    **Customer Service Advisor** Stephen James BMW has a great opportunity for a Customer Service Advisor to join our prestigious Bromley centre and be the first point of contact for our customer telephone enquiries. If you are customer centric, with a great telephone manner as well as organised and efficient this is a great opportunity to follow a career with...


  • Bromley, United Kingdom Stephen James Automotive Limited Full time

    **Customer Service Advisor** Stephen James BMW has a great opportunity for a Customer Service Advisor to join our prestigious Bromley centre and be the first point of contact for our customer telephone enquiries. If you are customer centric, with a great telephone manner as well as organised and efficient this is a great opportunity to follow a career with...


  • Bromley, United Kingdom Stephen James (Automotive) Ltd Full time

    **Customer Service Advisor** Stephen James BMW has a great opportunity for a Customer Service Advisor to join our prestigious Bromley centre and be the first point of contact for our customer telephone enquiries. If you are customer centric, with a great telephone manner as well as organisedand efficient this is a great opportunity to follow a career with...


  • Bromley, United Kingdom Stephen James (Automotive) Ltd Full time

    **Customer Service Advisor** Stephen James BMW has a great opportunity for a Customer Service Advisor to join our prestigious Bromley centre and be the first point of contact for our customer telephone enquiries. If you are customer centric, with a great telephone manner as well as organisedand efficient this is a great opportunity to follow a career with...


  • Bromley, United Kingdom Stephen James (Automotive) Ltd Full time

    **Customer Service Advisor** Stephen James BMW has a great opportunity for a Customer Service Advisor to join our prestigious Bromley centre and be the first point of contact for our customer telephone enquiries. If you are customer centric, with a great telephone manner as well as organisedand efficient this is a great opportunity to follow a career with...


  • Bromley, United Kingdom Stephen James Full time

    **CUSTOMER SERVICE ADVISOR.** Stephen James BMW has a great opportunity for a Customer Service Advisor to join our prestigious Bromley centre and be the first point of contact for our customer telephone enquiries. If you are customer centric, with a great telephone manner as well as organised and efficient this is a great opportunity to follow a career with...

  • Service Advisor

    4 days ago


    Bromley, United Kingdom Auto Skills UK Full time

    SERVICE ADVISOR Basic Salary - £30,000 + Bonus Working Hours - Monday - Friday 08:00 - 18:00 + Saturday 08:30 - 13:00 (on rota) Location - Bromley Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service. Responsibilities of a Service Advisor - Take Service...

  • Parts Advisor

    6 days ago


    Bromley, United Kingdom Auto Skills UK Full time

    PARTS ADVISOR Basic Salary - Up to £25,000 OTE £28,000 + Working Hours - Mon to Fri 8 - 6pm + Every other weekend 8.30 - 1pm Location - Bromley A main dealership is seeking an experienced Parts Advisor to join their team. Ideally you will have experience within the automotive industry and have great working attitude. As Parts Advisor you will need to be...

  • Parts Advisor

    2 weeks ago


    Bromley, United Kingdom CV-Library Full time

    Job Title: Parts Advisor Location: Bromley, London. Salary: Up to £29,000 basic (depending on experience and brand accreditations) with a OTE of approximately £36,000 Join Our Team as a Parts Advisor - Drive Your Career Forward! Are you ready to take on a vital role in helping us achieve our organisational goals? We're looking for a Parts...

  • Parts Advisor

    5 days ago


    Bromley, United Kingdom Octane Recruitment Full time

    Job Title: Parts Advisor Location: Bromley, London. Salary: Up to £29,000 basic (depending on experience and brand accreditations) with a OTE of approximately £36,000 Join Our Team as a Parts Advisor - Drive Your Career Forward! Are you ready to take on a vital role in helping us achieve our organisational goals? We're looking for a Parts Advisor...


  • Bromley, United Kingdom Yucca Recruitment Agency Ltd Full time

    Customer Service Advisor working within the telephone call centre in Adult Social Care **MAIN PURPOSE** To work as part of a team within Bromley Assessment & Care Management Division, to provide a high quality, prompt and effective front-line service to the public and other professionals: - To provide information and advice for service users, carers and...


  • Bromley, United Kingdom Concept Resourcing Full time

    Concept are currently recruiting for Call Centre/Customer Service Advisor to work for a leading IT services organisation on an initial 6 month contract **What will your day-to-day activities involve?** - Taking high volumes of incoming calls. - Aiming to resolve customer queries and faults with equipment. - Updating queries onto the database. - Updating...