Cafe Assistant

4 months ago

Eastleigh, United Kingdom Stellamar Full time

**Café Assistant - Part Time (16 Hours)**

Our Client, Peter Green Furnishers are an established luxury furnishings store based in Chandlers Ford, Southampton. With a commitment to unparalleled quality and sophisticated design, we curate a collection of exclusive furniture pieces that elevate living spaces. The store has been serving the South as a stockist of leading furniture brands since 1956, many of our customers are from Southampton, Winchester, Romsey and the Isle of Wight with many traveling from further afield to benefit from the great furniture collections and customer service on offer from Peter Green in-store and online. As part of our commitment to customer satisfaction, we are seeking a dynamic and customer-focused individual to join our team as a Café Assistant.

As a Café Assistant at Peter Green Furnishings you will play a crucial role in enhancing the overall customer experience by providing exceptional service at our in-store coffee shop. This role involves preparing and serving a variety of high-quality foods & beverages, maintaining cleanliness and organization in the coffee shop area, and ensuring that customers receive a warm and inviting atmosphere while enjoying their beverages.

**Key Responsibilities**

**Barista Duties**:
Cook, present, and serve a variety of foods and beverages in accordance with established recipes and quality standards. Demonstrate expertise in a variety of food preparation methods and brewing techniques as well as maintain knowledge of different teas and coffees. Customize orders based on customer preferences and dietary restrictions.

**Customer Service**:
Greet customers warmly and provide a welcoming atmosphere in the coffee shop. Take customer orders using the till accurately and efficiently, ensuring a positive and seamless end to end service in the Café where customers receive their orders in a timely manner. Address customer inquiries, resolve issues, and provide assistance as needed.

**Cleanliness and Organization**:
Maintain a clean and organized coffee shop area, including the preparation and serving areas, as well as seating areas. Ensure compliance with health and safety regulations, including proper food handling and storage.

**Collaboration**:
Coordinate with store staff to enhance the overall shopping experience for customers. Communicate effectively with team members to ensure smooth operations and address any issues promptly.

**Qualifications**:

- Previous experience as a barista or in a similar customer service role is preferred.
- Knowledge of coffee brewing techniques and a passion for delivering high-quality beverages.
- Excellent customer service and communication skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Attention to detail and commitment to maintaining cleanliness and hygiene standards.

Reference ID: CA-PG1

**Job Type**: Part-time

**Salary**: From £11.54 per hour

Expected hours: No less than 16 per week

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Referral programme
- Work from home

Schedule:

- Monday to Friday
- Weekend availability

**Experience**:

- Hospitality: 1 year (preferred)
- Cafe: 1 year (preferred)
- customer service: 1 year (preferred)

Ability to Commute:

- Eastleigh (required)

Work Location: In person

Reference ID: CA-PG1

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