Neighbourhood Housing Officer

3 weeks ago


Gateshead, United Kingdom JohnJasper Care Full time

Mon - Fri

0900-1700

£15.43/hr

Full UK driving licence and car essential

Mileage allowance paid

Weekly pay

Gateshead

To deliver a comprehensive, customer focused and responsive tenancy and estate management service to sustain tenancies. Supporting tenants and helping to create safe and clean, sustainable neighbourhoods.

**Knowledge**

Knowledge of housing and social care issues

Able to demonstrate good understanding of equality and diversity and the ability to evidence this in the workplace.

**Experience**
- Experience of dealing with potentially difficult situations
- Experience of providing support to vulnerable customers
- Display and evidence a positive “can do” approach
- Experience of effective negotiation and communication skills both verbal and written
- Experience of effective partnership working
- Experience of managing and prioritising a varied workload
- Good organisation and time management skills
- Experience of working under pressure, meeting targets and deadlines

**Qualifications**
- 5 GCSE’s A - C or 9 - 4 including Maths and English or relevant demonstratable experience
- Evidence of continual professional development and a willingness to undertake additional training as required

This is a customer focused role, therefore, you will be required to have customer service skills, supportive and able to interact with all types of people.

2 years of written references required

Pay: £15.43 per hour

Expected hours: 37 per week

Schedule:

- Day shift
- Monday to Friday

Work Location: In person

Reference ID: Neighbourhoud Housing Officer



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