Neighbourhood Housing Officer
3 weeks ago
Mon - Fri
0900-1700
£15.43/hr
Full UK driving licence and car essential
Mileage allowance paid
Weekly pay
Gateshead
To deliver a comprehensive, customer focused and responsive tenancy and estate management service to sustain tenancies. Supporting tenants and helping to create safe and clean, sustainable neighbourhoods.
**Knowledge**
Knowledge of housing and social care issues
Able to demonstrate good understanding of equality and diversity and the ability to evidence this in the workplace.
**Experience**
- Experience of dealing with potentially difficult situations
- Experience of providing support to vulnerable customers
- Display and evidence a positive “can do” approach
- Experience of effective negotiation and communication skills both verbal and written
- Experience of effective partnership working
- Experience of managing and prioritising a varied workload
- Good organisation and time management skills
- Experience of working under pressure, meeting targets and deadlines
**Qualifications**
- 5 GCSE’s A - C or 9 - 4 including Maths and English or relevant demonstratable experience
- Evidence of continual professional development and a willingness to undertake additional training as required
This is a customer focused role, therefore, you will be required to have customer service skills, supportive and able to interact with all types of people.
2 years of written references required
Pay: £15.43 per hour
Expected hours: 37 per week
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
Reference ID: Neighbourhoud Housing Officer
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