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Admin Assistant

3 months ago

Nottingham, United Kingdom Public Sector Resourcing Full time

**Admin Assistant - Inside IR35**

**Contract Term: End of March 2024 (possible extension)**

**Contracting Authority: Department for Education**

**Location: Hybrid Working (two days per week office based - Nottingham)**

Department for Education (DfE) is responsible for children’s services and education, including higher and further education policy, apprenticeships, and wider skills in England. We work to provide children’s services and education to ensure opportunity is equal for all, no matter what their background or family circumstances.

**Job Purpose**:
**As an Admin Assistant** **your main responsibilities would be to**:

- Populate of spreadsheets with relevant detail for payment file
- Collate of verification checks and upload to central logs
- Update central logs with information received through verification checks
- Be alert to the risk of fraud, sense-checking information
- Respond to queries, escalating complex queries to HEO.
- Support answering of queries where demand dictates a need
- If demand exceeds current capacity, support ZenDesk agents with answering queries received, using standard responses.

**Essential**:

- Flexible, adaptable and can pivot quickly to meet demand.
- Comfortable working in uncertain environments and at pace.
- Comfortable working with data and ensuring records are kept up-to-date and accurate.
- Confident working with and protecting sensitive personal data, ensuring all data and fraud protection processes are followed.
- A good team player, working closely with Delivery Support Managers, and fostering a collaborative working environment

**Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know.**
- Please be aware that this role can only be worked within the UK and not Overseas._