Control Room Operator
4 months ago
Do you have a keen eye for detail and experience in customer services? Are you looking to work for an engaging and supportive company who develops you?
- **
42 hours per week**:
- ** 4 on 4 off (days and nights)**:
- ** SIA & CCTV Licence Essential**:
- ** 2-3 years Control Room Operator experience**
**Your responsibilities will include**:
- Observe, report and keep accurate records of all unusual/unsafe activity, and take appropriate action as required.
- Notify, assist and direct external emergency personnel and internal emergency response teams as necessary.
- Dispatch mobile or other patrol officers to check and/or secure access areas into and onto client's premises, as well as, highly sensitive locations within the buildings.
- Dispatch mobile or other patrol officers to service calls and emergency responses.
- Monitor the movements and locations of security personnel in order to expedite service requests, emergency responses and to ensure employee safety.
- Responsible for the operation and monitoring of all life safety, access control and loss prevention systems.
- View CCTV displays for suspicious/unusual/ hazardous activities.
- Respond to system alarms and notifies the appropriate response resources as directed by SOPs
**Benefits**:
**Health & Wellbeing**
- Company pension and advice and planning
- Life assurance scheme
- Discounted gym memberships
- Wellness advice and support, including financial, emotional and physical
- Dental and Physical Health Plans
**Lifestyle Benefits**
- Cycle to work scheme
- Car lease and new car purchasing schemes
- Discounts on high street brands, online shopping, holidays, days out and Arriva Bus Travel
- Mortgage Advise
- Payroll ISA's
- Eligibility for Costco Membership
**Learning & Development**
- Support with further education
- 100's of eLearning courses
- Accredited courses by C&G, ILM, IOSH and SIA
- Leadership Development programs both local and global
**Giving Back**
- Payroll Giving
- Working with charities such as Calderwood House, KPMB and Wooden Spoon
- Supporting local community initiatives
- Supporting people back to work with organisations such as TalkBack and Downs-Syndrome Org
**Essential Skills**:
- Must hold a valid SIA Licence
- CCTV Licence
- Must have the right to work in the UK with a five-year checkable employment history
- Prior experience as a Control Room Operator in the Security industry
- Computer literate - proficient in MS Office, ability to adapt quickly to new systems
- Excellent customer service skills - Able to communicate at all levels
**About Company**:
Join Today and Build a Better Tomorrow
At Securitas we are united by our purpose of helping make your world a safer place, we are committed to ethics, sustainability, and compliance, our core values - Integrity, Vigilance and Helpfulness.We have created a culture where our people are empowered to be the best they can be.
We believe in celebrating our differences and creating a supportive environment where all voices are heard. Our colleagues are empowered to think big, fail fast and push the boundaries of innovation. As a purpose-led organisation, we aspire to make a difference every day - and we’re looking for the best and brightest to join our team.
Career opportunities to fuel your future, together we can invest in your professional and personal growth. No matter where you are in your career, there are many training and development opportunities. Your career is in your hands, and we will help you maximize your potential
We are always looking to grow too That why we have been accredited as a Top Employer 5 years in a row.
Join our team and use your talent and passion to help build a safer, healthier, and more efficient world.
**Essential Requirements**:
- Must hold a valid SIA Licence
- CCTV Licence
- Must have the right to work in the UK with a five-year checkable employment history
- Prior experience as a Control Room Operator in the Security industry
- Computer literate - proficient in MS Office, ability to adapt quickly to new systems
- Excellent customer service skills - Able to communicate at all levels
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