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Customer Service Administrator

1 month ago


Cardiff, United Kingdom Hawk 3 Talent Solutions Full time

**Job Title: Customer Service Administrator**
**Location: Outskirts of Cardiff**
**Job Type: Permanent / Office Based**

**Hours: Full Time - Mon - Thurs 7:45am - 4pm - Fri - 7:30am - 2pm**
**Salary: £20,000 per year**

**Job Purpose**
- To provide a comprehensive administration service to the Commercial Department. To be responsible for ensuring that all records associated with the estimating activities are accurately maintained and administered.
- To be responsible for effectively administering the data entry requirements for the quotation process in line with the sales order process and for providing Admin support for other Commercial Team Members.

**Key Responsibilities**
- Responsible for accurate maintenance of estimating spreadsheets and records.
- Reviewing Projects to compare information from different clients.
- Maintaining Project Folders.
- Supporting the Estimating team and Sales Office Manager
- Communicating with customer for any missing/required information
- Checking DFAs against quote prior to processing order
- Order Input
- Contract Review
- Quote follow ups by phone
- Provide cross cover for Commercial department

**Key Skills**
- Organised and efficient
- Ability to prioritise workload and work to deadlines
- Attention to detail
- Team player with high level of dedication
- Excellent communication skills ie. written and verbal communication
- Strong organisational skills
- Knowledge of all Microsoft office packages ie. excel, word, outlook, powerpoint
- Time management

Hawk 3 Talent Solutions are operating as an employment agency

**Job Type**: Permanent

**Salary**: £21,000.00 per year

**Benefits**:

- Company events
- Company pension
- Free parking
- On-site parking

Schedule:

- 8 hour shift

Work Location: One location


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