Customer Service Administrator

4 weeks ago


Cardiff, United Kingdom Brite Recruitment Full time

**CUSTOMER SERVICE ADMINISTRATOR**

**CARDIFF / HYBRID**

**£23,500 PRO RATA**

**TEMP TO PERM 6 MONTH FTC**

We have a great opportunity for an enthusiastic individual to work as a Customer Service Administrator on a full-time, temp to perm contract. Our client is a worldwide distributor of products, services, and supplies for the healthcare sector.

As a Customer Service Administrator, you will be responsible for full administration duties in the Service Department ensuring customer requirements are met. The team operates Monday to Friday between the hours of 8am and 5.30pm and you will need to be flexible to work shifts between these hours.

**Responsibilities**:
As a Customer Service Administrator, you will be:

- Dealing with customers and suppliers
- Processing planned and unplanned service and repair requirements
- Closing out engineer worksheets and creating invoices
- Closing outstanding calls and booking follow-up calls as appropriate
- Booking Contract Servicing
- Processing orders for spare parts
- Liaising with internal departments
- Participating in special projects and performing other duties as required

**Requirements**:
To be considered for the role of Customer Service Administrator you must have:

- Experience within a customer service, call centre or administration environment
- Strong problem-solving skills
- A technically minded, confident individual
- IT Literate e.g., Excel, Word, and Outlook
- Ability to multitask effectively and build strong relationships with clients

INDHP

**Job Types**: Full-time, Temp to perm
Contract length: 6 months

**Salary**: Up to £23,500.00 per year

Schedule:

- Monday to Friday

Application question(s):

- Do you have customer service or administration experience?
- Do you have an excellent telephone manner?
- Are you able to commit to a temp to perm contract?

Work authorisation:

- United Kingdom (required)

Work Location: In person



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