Set Camhs Administrator

3 months ago

Harlow, United Kingdom NELFT NHS Foundation Trust Full time

We are seeking an experienced Band 3 administrator to join our dynamic multi-disciplinary team based in Harlow SET CAMHS clinic, working for the SET CAMHS Service.

NELFT is an experienced provider of mental health services for children and young people, already providing these services in four London boroughs. It is also one of England’s largest NHS Foundation Trusts.

Desirable criteria

Using Systmone data base or similar, to interrogate patient information and update accordingly

Liaising with members of staff including, clinicians and senior managers

Direct telephone and face to face contact with service users and their carers/parents

Experience in administrative role within the NHS, education, social care or similar

Essential Criteria

Good organisational and admin skills

Great telephone manner and customer service skills

2 years minimum administrative experience

Friendly and flexible thinking

Ability to prioritise and work under pressure

About NELFT’s new SET CAMHS
NELFT’s SET CAMHS is for anybody aged between 0-18, living in the Southend, Essex and Thurrock areas and is free at the point of entry. The service is also for young people with special educational needs (SEN) up to the age of 25.

Any young person experiencing emotional wellbeing or mental health problems, (or any parent, guardian, professional or teacher of a child who is experiencing emotional wellbeing and mental health difficulties), may access our service.

COVID-19 Vaccination

We continue to encourage all staff to ensure that they have been double vaccinated and received their booster. We recognise that taking the vaccine provides the best defence against COVID 19 for our patients, our staff and their families.

Probationary Period

Starting with NELFT

NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focusing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.

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