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Administration Assistant/receptionist

4 months ago

Bradford, United Kingdom Bradford District Care NHS Foundation Trust Full time

We are looking to recruit an Administration Assistant/Receptionist, who will work across and be trained in our Community Receptions.

The role would be ideal for those with experience of patient and service user contact, an excellent telephone manner and a strong administration focus. Comprehensive training will be provided to the right person.

The administration assistant will support delivery of clerical support to a range of identified clinical services, prioritising and managing own workload using the workflow management system to respond to work activities, customer queries, responding to correspondence.

**The administration assistant will provide support for**:

- Trust receptions at designated Community sites
- General administration support for defined community based clinical services

**Closing Date**: 19th February 2023

**Shortlisting Date**: 20th February 2023

**Interview Date**: W/C 27th February 2023

The Administration Assistant/ Receptionist role will provide an efficient, effective and high quality administrative support to health and social care professionals and service users/patients within a community based or district wide team.
- Reception roles are within Community Health Centre's
- Admin Hub roles are within admin office environme
- Please note we have x 4 positions available.
- 4 positions within the Physical Health Hub

Each position is for 37.5 hours per week core hours of 8:30am - 5pm daily, however flexibility to these hours will be a requirement where reception cover is needed dependent on the needs of the site.

**Hub Base**: New Mill, Saltaire

**Community Receptions Sites**: Westbourne Green Health Centre, Bradford BD8, Holmewood Health Centre, Bradford BD4 and Woodroyd Health Centre, Woodroyd Road, BD5 8EL.

**Everything we do is underpinned by our core values**:
- We Care
- We act with respect and empathy, and always value difference

We Listen
- We understand people’s views and respond to their individual needs

We Deliver
- We develop and provide excellent services and support our partners

We will consider a variety of flexible working arrangements to enable staff to balance their work and home lives and support staff by offering a fantastic range of benefits including:
Additional cost of living payments for bands 1 - 7

Increase mileage rates for > 3500

A wide range of health and wellbeing support packages

A range of internal and external development and learning opportunities

Plus many more.

We are also proud to pledge our support to the Armed Forces and hold a Bronze Award in the Defence Employer Recognition Scheme.

BDCFT is dedicated to environmental and social sustainability by delivering on the commitments within our Green Plan. All staff are actively encouraged and supported to participate in training and to identify and implement sustainable quality improvement across all service areas and activities.

Please read the attached Job description and person specification for further details about this role.