Receptionist
7 months ago
We are looking for a friendly, professional Receptionist with a passion for making a difference to others.
You’ll be working full time, 37.5 hours per week at Cygnet Hospital Bierley, helping provide a safe, welcoming environment for colleagues, visitors and the people in our care. Cygnet Hospital Bierley provides a range of acute and low secure mental health services for men and women.
The hospital is set across four wards offering single-sex male and female specialist mental health services. All our services are provided under the umbrella of a recovery orientated approach and are reviewed through the CPA framework.
**Your day-to-day...**
- Provide a professional, welcoming reception experience
- Greet visitors & notify the appropriate member of staff of their arrival
- Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately
- Answer & transfer all incoming calls & take messages where appropriate
- Sort & distribute post
- Assist with general office duties as required
- Keep the reception area clean & tidy
- Promote the safety & security of all site users & ensure all staff comply with security protocols
**Why Cygnet? We’ll offer you**
- Strong career progression opportunities
- Expert supervision & support
- Employee referral scheme
- Pension scheme
- “Cycle to work” scheme & employee discount saving
**You are...**
- An experienced receptionist/administrator used to working with customers/clients
- Organised, naturally helpful & a good multi-tasker
- Computer literate - including Windows/Word/Excel/Outlook or equivalent
- Knowledgeable of telephone systems
- Polite, friendly & approachable with excellent communication skills
- GCSE Maths & English qualified, with a good level of numeracy & literacy
- Diligent & accurate, with an eye for detail & an understanding of confidentiality
**Cygnet** has been providing a national network of high-quality specialist mental health services for more than 30 years. We have built a reputation for delivering pioneering services and outstanding outcomes. Our expert care enables thousands of individuals to consistently make a positive difference to their lives.
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