Receptionist/switchboard Operator
6 months ago
Our well established Surrey-based law firm is seeking a Front of House Receptionist to represent our busy Guildford office.
Responsible for reception, primarily managing and taking calls through switchboard, you will be the first point of contact for our clients and visitors ensuring delivery of exceptional client service.
This is a key role within the firm and is an ideal opportunity for someone looking for a receptionist role within a professional services environment.
**Key Responsibilities**
- Front of house duties including greeting clients and visitors and informing the appropriate person of their arrival.
- Setting up meeting rooms
- Managing meeting room bookings
- Operating the switchboard to receive incoming calls and direct the caller to the appropriate person
- Assistance with various other administrative tasks
**Requirements**:
- Previous experience of working within a customer service role
- Excellent customer service skills and telephone manner
- Excellent communication skills
- Ability to work both independently, and as part of a team.
- IT literate - Microsoft Word / Excel / Outlook
**Benefits**:
- Company events
- Health & wellbeing programme
- Life insurance
- On-site parking
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Guildford: reliably commute or plan to relocate before starting work (preferred)
**Experience**:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Work Location: In person
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