Patient Pathway Administrator
3 weeks ago
We are seeking an organised, professional, good humoured and patient person for our large friendly administration team in Gastroenterology.
Your main role would be to be responsible for the audio typing and transcription of all clinical correspondence across all specialties within the Directorate.
The successful person will be expected to ensure all clinical correspondence is typed and processed within specified timescales and will need to demonstrate a flexible approach to the job, providing typing support for the specialty. You will need fast and accurate audio typing skills and a sound knowledge of medical terminology.
You will also need to be able to work across all NUH sites within the Specialty core hours of 08:00-17:00.
Accurately transcribing from Winscribe digital dictation and Winscribe Speech Recognition digital dictation, outpatient clinic letters and miscellaneous clinical correspondence to a high standard with specified timescales
Responsible for the production of discharge summaries, clinical papers and material for publication from audio or copy typing
Use judgement and initiative to prioritise importance/urgency of particular requests within defined guidelines
Undertake daily peer audit of clinical correspondence to ensure a high standard of accuracy and quality of work
Ability to exchange sensitive or contentious information with diplomacy and confidential manner
Liaising with outpatient administrator re. appointments/ necessary important clinical information to ensure patients are seen on their pathway without delay
Manage retrieval of Inter Provider Transfers then record and take any necessary action as appropriate
Undertake other specialty specific duties in accordance with Trust policies and procedures to facilitate the patient pathway
Ensure RTT patient data quality is accurate at all times
Adapt a flexible attitude to meet the needs of the service, taking into consideration each department’s unique specialty and the subsequent requirements of such specialist services.
Provide cover for other Patient Pathway Administrator colleagues during times of sickness and annual leave and as requested by line manager
With over 17,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career
Please refer to the job description and person specification attached to the advert for the full details of the vacancy.
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