Customer Service Advisor and Warehouse Assistant

4 weeks ago


St LeonardsonSea, United Kingdom TreatBox Full time

**About us**

When someone joins us, we want them to grow with us as the business does, so someone who is willing to muck in shows enthusiasm cares about our brand and enjoys being part of a team

TreatBox, an online gift company is currently recruiting for a Customer Service and Warehouse Assistant to join our growing team.

**Responsibilities**:

- Assist customers with product information, order status, and issue resolution
- Enter and update customer information in the database with accuracy and attention to detail
- Upsell products and services to customers when appropriate
- Analyze customer needs and recommend appropriate solutions
- Handle customer complaints or concerns with empathy and problem-solving skills
- Follow company policies and procedures to ensure customer satisfaction

Qualifications:

- Fluent in English, both written and verbal
- Strong data entry skills with a high level of accuracy
- Ability to analyse customer needs and provide appropriate solutions
- Excellent communication skills, both verbal and written
- Familiarity with phone etiquette and professional communication

You will need to
- Be organised, committed, and good at time management
- Care about the detail and have high standards
- Have a willingness to ‘muck in’ when it’s busy and stay calm under pressure
- Hard-working self-motivated and able to self-manage.
- Be happy to participate in social media content - Instagram stories etc. (Nothing too crazy, don’t worry)
- The Warehouse is cold in the winter so please be prepared.

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities, qualifications, or benefits. The company reserves the right to modify the duties or requirements of the position at any time.

**Job Types**: Full-time, Part-time, Permanent

**Salary**: From £10.49 per hour

Expected hours: 18 - 40 per week

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Performance bonus

**Experience**:

- customer service: 3 years (required)

Work Location: In person

Application deadline: 15/04/2024



  • St Leonards-on-Sea, United Kingdom TreatBox Full time

    **About us** When someone joins us, we want them to grow with us as the business does, so someone who is willing to muck in shows enthusiasm cares about our brand and enjoys being part of a team TreatBox, an online gift company is currently recruiting for a Customer Service and Warehouse Assistant to join our growing team. **Responsibilities**: - Assist...


  • St Leonards-on-Sea, United Kingdom Treatbox Ltd Full time

    **Monday, Tuesday, Thursday & Friday between 8am-6pm - **with the occasional weekend & additional days. **Hours** Range between 8am - 6pm - **Overtime when busy** TreatBox, an online gift company is currently recruiting for a Customer Service and Warehouse Assistant to join our growing team. When someone joins us, we want them to grow with us as the...


  • St Leonards-on-Sea, United Kingdom Treatbox Ltd Full time

    TreatBox, an online gift company is currently recruiting for a Customer Service and Warehouse Assistant to join our growing team. When someone joins us, we want them to grow with us as the business does, so someone who is willing to muck in shows enthusiasm, cares about our brand, and enjoys being part of a team You’ll be editing orders, updating...


  • St Leonards-on-Sea, United Kingdom Treatbox Ltd Full time

    TreatBox, an online gift company is currently recruiting for a Customer Service and Warehouse Assistant to join our growing team. When someone joins us, we want them to grow with us as the business does, so someone who is willing to muck in shows enthusiasm, cares about our brand, and enjoys being part of a team You’ll be editing orders, updating...


  • St Leonards, East Sussex, United Kingdom TreatBox Full time

    About usWhen someone joins us, we want them to grow with us as the business does, so someone who is willing to muck in shows enthusiasm cares about our brand and enjoys being part of a teamTreatBox, an online gift company is currently recruiting for a Customer Service and Warehouse Assistant to join our growing team.Responsibilities: Assist customers with...


  • St Albans, United Kingdom Customer Service and Call Centres Full time

    **Job Title**: Customer Service Advisor **Salary**: Up to £24,000 per annum **Location**: St Albans **Contract**: Full time, Permanent **Hours**: Monday to Friday 9am - 5.30pm **COMPANY PROFILE** This is an exciting opportunity to work for our well-established client who are in the Financial Services industry in St Albans. Supporting companies within the...


  • St Leonards, East Sussex, United Kingdom Treatbox Ltd Full time

    TreatBox, an online gift company is currently recruiting for a Customer Service and Warehouse Assistant to join our growing team.When someone joins us, we want them to grow with us as the business does, so someone who is willing to muck in shows enthusiasm, cares about our brand, and enjoys being part of a teamYou'll be editing orders, updating addresses,...


  • St Leonards-on-Sea, United Kingdom Connells Group Full time

    We are looking for a highly motivated Customer Service Advisor to join our Customer Service Team based in Hastings. Conveyancing Direct Ltd is one of the top 10 Conveyancing Companies in England and Wales and a leading provider of conveyancing in our local area. We are looking to recruit a Customer Service Advisor to join our busy team. This position would...


  • St Leonards-on-Sea, United Kingdom Connells Group Full time

    We are looking for a highly motivated** Customer Service Advisor** to join our **Customer Service Team** based in **Hastings.** Conveyancing Direct Ltd is one of the top 10 Conveyancing Companies in England and Wales and a leading provider of conveyancing in our local area. We are looking to recruit a Customer Service Advisor to join our busy team. This...


  • St Leonards-on-Sea, United Kingdom Sammons Recruitment Group Full time

    Are you looking for a new role, do you have great customer service skills? Well I have the role for you. Our Client are a leading provider of goods, who are looking for a Customer Service Advisor to join the company and help the contract manager in delivering the best possible service to their customers. **About the role** - Being the point of contact for...


  • Burton-On-Trent, United Kingdom Quality Service Recruitment Full time

    We are seeking full time customer service advisors for our client in Tutbury. You will join a team of friendly and welcoming customer advices for a company that manufacturer and distribute disability aids. Within this role, you will be required to support customers from start to finish with their orders. **You will**: - Book Appointments - Answer the...


  • St Leonards-on-Sea, United Kingdom Sainsburys Full time

    **Customer Service Advisor - Travel Money Advisor (temporary 8 months)** - 8 Month Fixed Term Contract (230000GD) Help our customers holidays get off to a fantastic start, as one of our trusted Travel Money Advisors. Offering great service in one of our in-store Travel Money bureaus, you’ll be part of our all new Winning Team - where you can really be the...


  • St Leonards-on-Sea, United Kingdom Sainsburys Full time

    **Customer Service Advisor - Travel Money Advisor (Summer temp)** - 4 Month Fixed Term Contract (230002C0) Help our customers holidays get off to a fantastic start, as one of our trusted Travel Money Advisors. Offering great service in one of our in-store Travel Money bureaus, you’ll be part of our all new Winning Team - where you can really be the...


  • St Leonards-on-Sea, United Kingdom TreatBox Full time

    _JOB ID: 03031_ We are currently seeking a Customer Service, Admin & Gift Assistant. When someone joins us, we want them to grow with us as the business does, so someone willing to muck in shows enthusiasm, cares about our brand, and enjoys being part of a team You’ll be checking stock levels and handling the ordering of stock, assisting with any office...

  • Service Advisor

    4 days ago


    St Leonards-on-Sea, United Kingdom SLM Group Full time

    An exciting opportunity has arisen for an enthusiastic and ambitious **Service Advisor** at SLM Nissan Hastings! - **Location**: SLM Nissan Hastings - **Role**: Service Advisor - **Length**: Full Time/Permanent - **Salary**: £32,000 OTE We are looking for someone enthusiastic and motivated to join our Service team as a Service Advisor. The role involves...

  • Service Advisor

    2 weeks ago


    St Leonards-on-Sea, United Kingdom SLM Group Ltd. Full time

    An exciting opportunity has arisen for an enthusiastic and ambitious **Service Advisor** at SLM Select Hastings! - **Salary**: £34,000 OTE (£24,000 basic) - **Exciting benefit package!**: - **Length**: Full Time/Permanent - **Role**: Service Advisor - **Location**: SLM Select Hastings We are looking for someone enthusiastic and motivated to join our...


  • St Leonards-on-Sea, United Kingdom Connells Group Full time

    We are looking for a highly motivated Customer Service Advisor to join our Customer Service Team based in Hastings **temporary** **basis for 3 months.** Conveyancing Direct Ltd is one of the top 10 Conveyancing Companies in England and Wales and a leading provider of conveyancing in our local area. We are looking to recruit a Customer Service Advisor to...


  • St Leonards-on-Sea, United Kingdom Connells Group Full time

    We are looking for a highly motivated **Customer Service Advisor** to join our Customer Service Team based in **Hastings** on a **6 month Fixed Term Contract.** Conveyancing Direct Ltd is one of the top 10 Conveyancing Companies in England and Wales and a leading provider of conveyancing in our local area. We are looking to recruit a Customer Service...

  • Service Advisor

    4 days ago


    St Leonards-on-Sea, United Kingdom SLM Group Ltd. Full time

    An exciting opportunity has arisen for an enthusiastic and ambitious **Service Advisor** at SLM Nissan Hastings! - **Location**: SLM Nissan Hastings - **Role**: Service Advisor - **Length**: Full Time/Permanent - **Salary**: £32,000 OTE We are looking for someone enthusiastic and motivated to join our Service team as a **Service Advisor**. The role...


  • St Leonards-on-Sea, United Kingdom Connells Group Full time

    Join Our Team as a **Customer Service Adviso**r in **St Leonards on Sea!** **Conveyancing Direct Ltd **is one of the top 10 Conveyancing Companies in England and Wales and a leading provider of conveyancing in our local area. We are looking to recruit a **Customer Service Advisor** to join our busy team. Are you passionate about providing exceptional...