Reception Officer
17 hours ago
**Be part of something bigger.**:
**Doing things differently.**:
We’re looking for Reception Officers to join our friendly and welcoming customer service team.
As one of our Reception team, you’ll help bridge the gap between the university and our students and customers, helping us to deliver the university experience, and make sure that our values are placed at the forefront.
You would be reporting directly to our Reception Services Manager where in your role as front of house, you’ll carry out your tasks in a professional and effective fashion, whilst also making sure that our staff, students and visitors all experience a great welcome. We want to guarantee a safe and secure environment for all.
***What you'll be doing**:
- Recognise and deal with customer queries, requests and problems either face to face, by telephone or in writing.
- Undertake business administrative duties
- Provide a safe and secure environment through effective key control, buildings locking and unlocking procedures and supporting Security team to deliver a safe working environment.
For full details please take a look at the role profile attached.
***What you'll bring**:
You'll bring your excellent customer service skills and ability to work effectively with a wide range of people.
**What we offer**:
We can offer you a career with a difference, as together we shape futures, change lives and create the university of the future.
We’ll look after you with ongoing support, good development opportunities and a competitive salary that rewards your contribution. We also offer flexible working options, great facilities and wide range of savings, discounts and benefits.
We offer a range of working patterns and locations and are always looking for new members to join our team.
**About NTU**:
Doing things differently, we empower our people to shape, create and innovate. Whether they’re pushing the boundaries with award-winning research, transforming society through global collaborations or supporting and helping our students to achieve their potential.
This role is covered by the Rehabilitation of Offenders Act (1974) and successful applicants will be asked to declare any unspent criminal convictions.
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