One Stop

About the role
At One Stop we aim to serve our local shoppers a little better every day, with a culture that is friendly, fun and where everyone is treated with respect, you have a really great place to work. As part of the team, you can make a difference to our business by:

- **Treating each other how they like to be treated.**:

- **Making things easier.**:

- **Working together as one team.**:

- **Making our customers at the heart of everything we do.**

We want you to understand the business inside out, we need you to live and embed our values and build great relationships with the amazing people across our business.

As a business we’re at our best when we’re connected and working together. We believe coming together in person enables us to deliver more effectively on our core purpose and provides stronger connection between colleagues, as well as with customers, and suppliers. It also allows us to truly experience the culture which makes One Stop a great place to work for all. At One Stop we offer a flexible working pattern that will support us to connect more in person, whilst continuing to provide the flexibility that we know you value and maintain the benefits we have experienced from blended working. All colleagues will be expected to spend at least two days each week working in the office and should expect to come together more than this on a regular basis, as needed, on any given week, this will be driven by role, business priorities, workload requirements, or to enable us to work more effectively together. Please talk to us about what this means for you.

You will be responsible for
- Leadership of IT delivery and operations teams
- Define and deliver an IT Roadmap that balances future business requirements with legacy systems replacement needs
- Help to shape and define technology projects and investments and align them with the business and IT strategy with a strong business case, working in partnership with B&N colleagues where appropriate
- Act as a business partner to the wider One Stop team ensuring the IT strategy and plan aligns with the wider business goals
- Create a consistent, reliable IT platform for the business
- Management of IT Projects across the business, ensuring the IT teams are aligned and working effectively to deliver results
- Maintain and improve One Stop’s effectiveness and efficiency by delivering, and supporting strategic plans
- Manage and oversee all external IT vendors & partners
- Define and maintain the annual IT budget and review all IT invoices and expenditures
- Identify opportunities to improve the IT landscape and processes - and embed them into the business
- Work with Tesco and our other partners to identify opportunities

**Skills I need**:

- Able to communicate and interact with all levels of management, employees and external partners concerning IT issues, processes, and technology
- Excellent team management skills and strong interpersonal and communication skills
- Experience of integrating new, digital and legacy IT systems
- A strong knowledge of the technical requirements of a retail business and experience in analysis, implementation and evaluation of IT systems and their specifications
- Detailed technical knowledge of legacy retail systems architecture
- Thorough understanding of the evolving needs around cyber security and the demands of an online business
- Experience working in a multi-site, complex IT environment
- Able to prioritise and motivate teams to work efficiently and effectively
- Strong project management and analytical skills
- Excellent stakeholder management and communication skills
- Effective decision-making skills with the ability to take initiative, ownership and being solution focused
- Change agent for the organisation.
- Commercial acumen to work within the constraints of a modest retail budget to deliver pragmatic, appropriate solutions to the business

You will need
**To understand how we lead**:
**Believe in each other**:
Building trust-based relationships

Caring for each other

Backing each other

Being clear on our shared purpose

Finding ways to work better together, driving end to end collaboration

Respecting & valuing each others expertise and contribution

**Stay Curious**:
Looking in different places for new ideas and perspectives

Being inclusive and giving everyone a voice

Wanting to learn more

Seeking to understand yourself and others

Embracing change and adapting to the opportunities and challenges it brings

Understanding how your work enables our purpose and strategy

**Be Brave**:
Taking responsibility for your decisions and making things happen

Pushing the boundaries by taking measured risks

Doing the right thing for customers, colleagues, communities & the planet

Speaking up when something doesn’t feel right

Being yourself and showing your vulnerabilities

Acknowledging when something doesn’t work; fail fast, share learnings, and move on

**Live 20/80**:
Doing only the few thing