Revenue Management Strategic Project Lead

3 months ago

London, United Kingdom Madame Tussauds Full time

**Revenue Management Strategic Project Lead**

Riverside Building; County Hall, Westminster Bridge Rd
London, GREATER LONDON, SE1 7PB
United Kingdom

A job with Merlin isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don’t trade in suits, handshakes or briefcases. We trade in fun. In smiles, shrieks and spine-tingles. In Memories. In magic. But there are no tricks behind our magic. Instead, there are people like you. Passionate, dedicated people who are committed to making sure our worldwide attractions and guests’ experiences are the best they can be.

Due to continuing growth and development of Merlin’s attractions and brands on a global scale, we are looking for a **Revenue Management Strategic Project Lead** to join our Strategy team. This role will be based at our London Cluster Office - County Hall office, and reports into the Midway Head of Revenue Management - Global on a permanent basis.

**About the Role...**

This is a unique opportunity to shape the future of our digital customer experience from end to end, across our exciting brands including Madame Tussauds, SEA LIFE, The Dungeons, LEGOLAND Discovery Centres, and The Eye Brand. With ambitious growth plans and untapped potential, your role will be critical in delivering our global strategic ecommerce roadmap and achieving both our customer and commercial goals.

As our Revenue Management Strategic Project Lead, you'll be responsible for accelerating the growth of our revenue management capability through the rollout and expansion of new and existing tools and functionality designed to drive maximum revenue return for Merlin. You'll work closely with the Head of Revenue Management to define projects, build business cases, and write papers, delivering designated projects within a defined budget.

So if you're ready to implement and develop our global revenue management strategic roadmap - and help us take our ecommerce capabilities to the next level - we'd love to have you on board as our ecommerce project lead.

**About You...**
- You will have knowledge and experience of driving best in class project delivery delivering commercial benefits
- Be an excellent communicator and storyteller, presenting concepts and ideas in different formats, depending on context
- Have strong analytical and commercial mindset
- Have the ability to simultaneously manage multiple priorities while adhering to time-sensitive deadlines
- Be excellent at dealing with matrixed stakeholders
- Leisure/Entertainment experience is desirable but not necessary

**The Benefits**

We’re growing fast and alongside a fun and friendly environment, we offer a fabulous package and amazing prospects - ideal if you’re already fantastic and can quickly become even better (our magic can help here). Benefits include Pension, Life Assurance, discretionary company bonus, 25 days’ holiday and, of course, a Merlin Magic Pass which gives you and your friends and family free admission to all of our attractions worldwide, as well as 25% discount in our retail shops and restaurants and 40% discount on LEGO.

**Everyone Matters at Merlin.**

At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.

**Returning to work**

LI-ML2

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