Head of Client Services

4 months ago


Leeds, United Kingdom Audience Collective Full time

As the Head of Client Service, you will be responsible for managing existing client relationships, driving growth and new business, and ensuring the highest standards of client service delivery. Collaborating closely with the Head of SEO and Head of Biddable, you will also oversee the largest and most demanding account within the agency. RICH Is In a state of growth, and we're excited to bring on board the right new colleague to join us.

**You'll be responsible for**:

- Client services
- Client growth and new business
- People leadership
- Proven experience in a client service role within a digital marketing agency.
- In-depth knowledge of SEO, PPC, social, and programmatic channels.
- Strong track record in client retention, growth, and new business acquisition.
- Excellent communication and presentation skills.
- Ability to collaborate effectively with cross-functional teams.
- Prior experience within a marketing services group is preferable.

**What are we offering?**
- 25 days annual leave
- 3 additional celebrations days
- 9% pension



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