Customer Service Advisor

7 months ago


Aylesbury, United Kingdom RDR Consultancy Limited Full time

Overview:
**Responsibilities**:

- Utilise Salesforce CRM system to log customer interactions and update records accurately
- Assist customers with account inquiries, transactions, and issue resolution
- Analyse customer feedback to identify trends and areas for improvement
- Collaborate with internal teams to address customer needs and enhance service delivery

Qualifications:

- Excellent communication skills, both verbal and written
- Proficiency in using Salesforce or similar CRM software
- Experience in the financial services industry is advantageous
- Strong analytical skills to interpret customer data and feedback effectively

Join our team as a Customer Service Representative to make a positive impact on our customers' experience w

Pay: £12.00 per hour

Expected hours: 40 per week

**Benefits**:

- Company events
- Company pension

Schedule:

- 8 hour shift
- Monday to Friday
- Overtime
- Weekend availability

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person



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