Customer Services Advisor

3 months ago


Aylesbury, United Kingdom Bromford Full time

If you are experienced in providing great customer service, you enjoy building relationships and getting to know people - you belong at Bromford.

As a customer services advisor you’ll have the opportunity to make a real difference and change people’s lives for the better. Griffin Place operates in conjunction with Buckinghamshire Council, providing a 24/7 housing service, which helps homeless individuals and families achieve a better quality of life.

You will be responsible for supporting our residents, responding to emergencies, dealing with repairs and rent queries, as well as signposting to support services. You’ll use your strong IT skills to make clear and concise notes onto our systems whilst liaising with your team and internal colleagues to gather information and help customers find the right solutions.

You will work in partnership with the customer coaches to deliver the right outcomes for our customers, ensuring we achieve and maintain great customer service. The service is aligned to both our standards and the Buckinghamshire Council service agreement, including 100% accuracy in all the signups for new tenants.

To be successful you’ll need to be someone who genuinely cares about people — a friendly and approachable person who prefers working together to solve problems. You’ll need to be hardworking, resilient and be confident enough to make decisions and take action should the need arise.

**This role is permanent and full time working Monday to Friday, 2:30pm - 10:30pm.**
**You’ll be based at our Griffin Place scheme in Aylesbury (HP19 8FE). An enhanced DBS check is required.**

**What do you need?**
- Previous customer service experience is essential
- Ideally, you will have experience of working with vulnerable people and/or homelessness
- A can-do attitude and a real desire to help our customers
- A good eye for detail
- Resilience. Things rarely stand still at Bromford so you need to be someone who embraces change
- Skilled in having challenging conversations
- Ability to work in a fast-paced, ever-changing environment - flexibility is essential
- A commitment to our DNA and be a great ambassador for Bromford.

If you have previous experience as a customer service advisor, customer support advisor, homeless support worker, homelessness prevention officer, support worker or something similar, it would be great to hear from you.

**The closing date is Tuesday 4 July.



  • Aylesbury, United Kingdom Pertemps Aylesbury Full time

    Customer Service Advisor - Aylesbury Pertemps Aylesbury is currently recruiting for a Customer Service Advisor for our client based in Aylesbury. As a Customer Advisor, you'll be part of the team responsible for making the customer's experience the best it can be. Answering customer's queries makes up a large part of your role, keeping in...


  • Aylesbury, United Kingdom Pertemps Network Group Full time

    **Customer Service Advisor**: - 612102114**£26,000 Per Annum** - Full Time**Permanent** **Aylesbury, Buckinghamshire** **Customer Service And Call Centre** **Job Description**: **_Customer Service Advisor - Aylesbury - Logistics Industry_** Pertemps Aylesbury is currently recruiting for a Customer Service Advisor to join our Logistics client based in...


  • Aylesbury, United Kingdom NRS Healthcare Full time

    This isn't your ordinary Customer Service Advisor role. Are you someone who is passionate about how we care for the most vulnerable people in society? Our Community Service Centre in Buckinghamshire is currently looking for a new Customer Service Advisor to join our friendly team. NRS Healthcare is the UK’s leading provider of Community Equipment...


  • Aylesbury, United Kingdom NRS Healthcare Full time

    This isn't your ordinary Customer Service Advisor role. Are you someone who is passionate about how we care for the most vulnerable people in society? Our Community Service Centre in Aylesbury is currently looking for a new Customer Service Advisor to join our friendly team. NRS Healthcare is the UK’s leading provider of Community Equipment Services, we...


  • Aylesbury, United Kingdom Bromford Full time

    If you are experienced in providing great customer service, you enjoy building relationships and getting to know people - you belong at Bromford. As a customer services advisor you’ll have the opportunity to make a real difference and change people’s lives for the better. Griffin Place operates in conjunction with Buckinghamshire Council, providing a...


  • Aylesbury, United Kingdom Bromford Full time

    If you are experienced in providing great customer service, you enjoy building relationships and getting to know people - you belong at Bromford. As a customer services advisor you’ll have the opportunity to make a real difference and change people’s lives for the better. Griffin Place operates in conjunction with Buckinghamshire Council, providing a...


  • Aylesbury, United Kingdom Barclays UK Full time

    Customer Service Advisor Step into the role of Customer Service Advisor, where you will be the first point of contact for our customers. You will provide assistance and guidance to each customer, giving a personal touch ensuring they feel valued and respected. You will have empathy, understanding and a passion for delivering excellent customer service. Full...


  • Aylesbury, United Kingdom Adecco Full time

    Are you passionate about providing exceptional customer service? Do you have a genuine interest in helping customers and thrive in a fast-paced environment? Yes, then we would like to hear from you! Our client is seeking a Customer Loyalty Advisor to join their team in Aylesbury. What our client offers: 20 days annual leave plus bank holidays, with an...


  • Aylesbury, United Kingdom Adecco Full time

    Are you passionate about providing exceptional customer service? Do you have a genuine interest in helping customers and thrive in a fast-paced environment? Yes, then we would like to hear from you!Our client is seeking a Customer Loyalty Advisor to join their team in Aylesbury. What our client offers:20 days annual leave plus bank holidays, with an...


  • Aylesbury, United Kingdom Marshall Motor Group Full time

    **Customer Service Advisor** **Location: Marshall Volkswagen Aylesbury** **Hours: 47.5 hours per week, including Saturday mornings on a rota basis** **Salary: £11.44 per hour plus an uncapped OTE** **Benefits: 25 days annual leave plus bank holidays, life assurance, pension scheme, wellbeing support, employee discount for servicing and popular retailers,...

  • Service Advisor

    4 months ago


    Aylesbury, United Kingdom Holt Recruitment Ltd Full time

    Service Advisor - £31,000 – Main Dealership – Aylesbury Our client, a main dealership in Aylesbury is looking for a high-performing Service Advisor to join their dynamic and successful Aftersales team.The Service Advisor role comes with a competitive salary of £31,000  with an excellent benefits package.OTE of £41,000Working hours are Monday to...


  • Aylesbury, United Kingdom LWC Drinks Full time

    **LWC Drinks Ltd provides licensed establishments with all of their bar and sundry supplies. LWC Drinks are more than just a distributor and at 24th place in the Sunday Times PWC Profit Track 100, they have become the fastest growing privately owned drinks company in Britain. Their aim is to provide the best customer service in the industry, as well as an...


  • Aylesbury, United Kingdom Clinic People Full time

    **Customer Service Advisor** We are looking for a passionate individual with previous telesales experience to join a fun and friendly team at this highly reputable Aesthetics Clinic and Training Company in Princes Risborough, Buckinghamshire. Cosmetic Courses use live models for all training courses, so your role will include managing all model leads to...


  • Aylesbury, United Kingdom Jewson Full time

    Customer Service Assistant **Is this role right for me?** First and foremost, we always want to recruit great people that really understand our values and ways of working. Experience within our industry is not essential, we are committed to providing you with the full tools and support required to carry out your role within Jewson. So if you have a passion...


  • Aylesbury, United Kingdom Proactive Global Full time

    Position: Customer Service Advisor Salary: £27-32k per annum Location: Haddenham Need someone with supervisory experience and experience working in Manufacturing domain You will be an integral part of a small customer-focused team within the Commercial function which supports a wide and varied customer base in our capacity as a contract manufacturer....

  • Customer Advisor

    4 months ago


    Aylesbury, United Kingdom B&Q Full time

    **About the role** Customer advisor seasonal Part time - 30 hours Permanent contract B&Q Aylesbury We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of...


  • Aylesbury, United Kingdom NRS Healthcare Full time

    This isn't your ordinary Customer Service Advisor role.Are you someone who is passionate about how we care for the most vulnerable people in society?Our Community Service Centre in Aylesbury is currently looking for a new Customer Service Advisor to join our friendly team on a 12 month FTC basis. NRS Healthcare is the UK’s leading provider of Community...


  • Aylesbury, Buckinghamshire, United Kingdom Jago Consultants Full time

    Service Advisor Opportunity in AylesburyWe are working with a main dealer in the Aylesbury area who are seeking a skilled Service Advisor to join their team.Key Responsibilities:Provide exceptional customer service, ensuring customers are aware of service and repair work required to their vehicles in a professional mannerAdvise on estimated costs of repairs...


  • Aylesbury, Buckinghamshire, United Kingdom Jago Consultants Full time

    Service Advisor Opportunity in AylesburyWe are working with a main dealer in the Aylesbury area who are seeking a skilled Service Advisor to join their team.Key Responsibilities:Provide exceptional customer service, ensuring customers are aware of service and repair work required to their vehicles in a professional mannerAdvise on estimated costs of repairs...


  • Aylesbury, Buckinghamshire, United Kingdom Jago Consultants Full time

    Service Advisor Opportunity in AylesburyWe are seeking a skilled Service Advisor to join our client's team in the Aylesbury area of Buckinghamshire. As a Service Advisor, you will play a crucial role in ensuring customers receive exceptional service and support for their vehicle needs.Key Responsibilities:Provide professional advice to customers on service...