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Schedules Optimisation Lead

4 months ago

Wakefield, United Kingdom Arriva Full time

We are on the look out for a Scheduling Optimisation Manager to join our successful and dedicated team. This is a full time, permenant opportunity and can be based at either Wakefield or Stockton.

**What can Arriva offer you?**
- £36,000 per annum
- Full-Time Permanent Employment, felxibility to be based at Wakefield or Stockton
- Arriva Workplace Pension
- Fantastic career opportunities
- Access to the Arriva Village - Retail discounts and offers
- Free bus travel for you and your family (within the same household)

**What will the role include?**
- Target increased efficiency opportunities within your area, providing what-if scenarios to drive continuous improvement including identifying opportunities of T&C changes
- Development of schedulers, providing coaching and training support to improve performance and to meet individual and team development needs.
- Maintain copies of all area scheduling requirements and T&Cs, providing advisory support for proposed changes
- Working with UK Bus Schedules Optimisation Manager and other area Schedules Optimisation Leads to develop consistent ways of working and share best practice.
- Monitor the performance and integrity of the scheduling system within your area.
- KPI - audit and distribution of Depot schedules efficiency
- Control and administrate scheduling system permissions for your area, auditing schedule preferences
- Maintain and promote relationships with Depots and TU representatives through Depot visits to discuss scheduling opportunities
- Ensure quality control of scheduling processes within your area.
- Provide scheduling support to UKB regions as required.

**What are we looking for?**
- Demonstrate the Arriva Values
- Effective team player who is comfortable working on own with mínimal supervision
- Flexible in approach to work
- Resilient and able to work under pressure and to tight deadlines
- Ability to manage and prioritise tasks and time efficiently
- Able to develop schedulers and drive the scheduling agenda

**Job Types**: Full-time, Permanent

**Salary**: £36,000.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Free parking
- On-site parking

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Ability to Commute:

- Wakefield (required)

Ability to Relocate:

- Wakefield: Relocate before starting work (required)

Work Location: In person