Sales Support Administrator

5 months ago

Tamworth, United Kingdom Storm Associates Full time

**Sales Support Administrator**

**Location: Tamworth / Hybrid**

**Hours: Monday to Friday 9-5pm**

**Salary: up to £26k per year + benefits**

**Excellent opportunity to be part of a successful organisation**

**Purpose of the role**

The role requires a close working relationship with suppliers and sales position where you will also manage customer queries through our clients service proposition.

The role holder needs to have a good working knowledge of CRM systems in order to provide tender information and prices to the customer as well as keeping up to date documentation and ensuring efficient storage.

This position is of strategic importance and the role requires an experienced individual who can demonstrate a high level of organisation skills and ability to work on own initiative to meet deadline.
- Self-Management - able to prioritise, meet deadlines and manage multiple assignments at once whilst maintaining a high level of service
- Adaptable and Flexible - proactively anticipate stumbling blocks and develop contingency plans
- Accountable - willing to take responsibility for the quality and timeliness of work and identify the best ways to achieve results with little oversight. Persistent in the face of difficulty
- Customer Focused - emphasis on the customer needs and goes beyond basic service expectations to help implement solutions
- Excellent communication skills - both written and oral
- Team Player - Someone who encourages team unity through sharing information and expertise

**Duties and responsibilities**:

- Manage and maintain sales-related databases, records, and documentation.
- Prepare sales reports and proposals as required
- Coordinate travel arrangements and logistics for the sales team
- Assist in the preparation and organisation of sales meetings and events
- Responsible for validating data and tenders through direct and indirect relationships
- Prioritising incoming workloads
- Ensuring data entry and validation is completed within timescales
- Supporting customer service queries
- Chasing suppliers outside SLAs
- Ensure prices are delivered within time scale with a high level of accuracy and minimum error
- Understanding the end-to-end customer journey
- Effective and organised use of Admin Systems to store documents appropriately
- Organisation of the day-to-day pipeline
- Communication with the team about ongoing deals or customer queries
- Keeping track of the registration report and communicating and logging any objections that may occur
- Maintaining awareness of industry and company knowledge
- Responsible for one drive
- data input ensuring data is saved appropriately and is kept up to date

**Requirements and Skills**
- Be able to demonstrate a high level of organisation skills
- Have the ability to work on own initiative to meet deadlines
- Manage multiple assignments at once whilst maintaining a high level of service
- Adaptable and Flexible with proactively anticipating stumbling blocks and develop contingency plans
- Wiliness too take responsibility for the quality and timeliness of work
- Be customer focused with an emphasis on the customer needs and goes beyond basic service expectations to help implement solutions
- Excellent communication skills - both written and oral
- Team Player - Someone who encourages team unity through sharing information and expertise
- Energy industry experienced is preferred but not essential

**Employment Benefits**
- Flexible Working: our clients employees have the opportunity to work from home 2 days a week, with the other 3 days working from company office (Tamworth office)
- Hours of Work: 37.5 hours per week. (Mon-Fri 9-5) with 30 mins lunch break each day
- Company Provide: Laptop, Mobile Phone (Samsung Handset), Printer
- Pension: our client operates with standard government NEST pension scheme and offer 4% of matched employee 4% contributions each month
- Our client can integrate payments into existing pensions should employees already have running pensions when joining the company
- They offer a ‘Salary Exchange’ scheme whereby employees can increase their nominated pension contributions to benefit from salary before tax deductions
- Holiday Entitlement: they offer 21 days annual leave + bank holidays and also offer an additional days holiday for ‘Birthday’ leave
- If an employee birthday falls on a weekend, the employee can select either the Friday/Monday before and after to have as their allocated birthday leave
- Go-Benefits: our client are set to launch a company Go-Benefits scheme which will provide employees to a preferred partner and preferential rates for benefits such as
- Life and Medical Insurance Policies
- Cashback and discounts from 2,500 high street stores
- Cashback and discounts from associated restaurants within UK
- Foreign exchange discounts and money off selected holidays within UK and abroad
- Health Care Plans (Denplan etc)

Beyond the above, our client is a small team looking to grow and just

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