People Development Coordinator

3 weeks ago


London, United Kingdom Spring Technology Full time

People Development Coordinator
Start date: ASAP until end of 2023 (roughly 14 months)
Working hours: Monday - Friday, 8am - 3pm (may need occasional hours to connect with US team) 7hrs per day/35hrs per week
Location: Remote (London)
About the Role
Our People and Organization Development (POD) team is focused on accelerating our business by enhancing employee experience around growth and development across their lifecycle here. The POD team is responsible for building and implementing key People and OrganizationalDevelopment processes - Performance, Culture & Engagement, Change Management, Talent Management, People Development programs and Onboarding.
In this role, you will be part of the Onboarding pillar, within the People Development (PD) team. The goal is to provide a simple, cohesive experience as they settle into their new role-and make them feel welcomed, productive, and connected across their first90 days.
What You'll Do
Support Global Program Manager, Onboarding by facilitating Global Onboarding program live events, specifically within the EMEA / APAC time zones
Engage diverse audiences through hybrid-friendly interactions during the session including chat, breakout rooms, etc.
Prepare for sessions to ensure a smooth, engaging experience for new hires
Set up and track sessions in our Learning Management System (Absorb)
Deliver learning & enrolment reports based on team needs
Report on session metrics, areas of improvement, and learnings
Run logistics and manage scheduling for remote global program events
Project manage side projects to help support onboarding growth
Triage any and all issues, escalate them when necessary, and assist with ad-hoc projects and other administrative tasks as assigned
What You'll Need
BA/BS degree in a related field or equivalent experience in L&D for adult professionals
Minimum 3+ years experience in training facilitation
Experience engaging remote or hybrid-friendly audiences via chat, breakout rooms and other remote interaction mechanisms
Experience coordinating and launching learning programs or events
Experience driving projects to completion
Project management and process improvement experience
Experience of working successfully in a highly-matrixed, continually changing, multinational organization
Dynamic, flexible and highly organized with experience managing multiple projects
Experience working independently and as part of a team in a fast-paced environment, experience handling continuous change and ambiguity
**Requirements**:
Fluent in English (written and spoken)
Exceptional spreadsheet skills, including creation of formulas and analytic skills
Passion for helping others and creating experiences that exceed users expectations
Ability to troubleshoot problems and find speedy resolutions, including while facilitating to large groups
Skilled at handling multiple issues at once to efficiently solve a large number of inquiries
Must be flexible to work outside of normal working hours to connect with US-based team and their timezone
Must work well in a team environment, contributing to a synergistic work environment where people learn from one another and continuously improve processes on behalf of users
Preferred Qualifications
Experience in facilitation and project management
Work cross-functionally between People teams & business
Previous experience in learning and development/onboarding preferred
Data analysis experience
Workday and LMS experience
Spring Technology acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer.



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