Order Processing Administration Assistant

3 weeks ago


Hebburn, United Kingdom Siemens Full time

We’re looking for people with the skills and vision to build a better tomorrow. Join our Smart Infrastructure Division within Electrification and Automation as an
**Order processing administration assistant on a 6-month Fixed term contract** to help us reimagine the world by finding solutions and making the world a smarter place for tomorrow.

This role will be based in our Hebburn office, adapting to our hybrid flexible working pattern which allows you to work remotely for 2/3 days per week.

It’s incredibly important that our people enjoy working here and therefore we take great pride in having a friendly, helpful, and engaging culture. We also appreciate that development and training is important to many and that’s why we have a supportive environment that invests in our employee’s development, whether that’s Chartership, training or mentoring.

**_
Areas of Responsibility:_**
- Assist with repairs and processing repair forms to the customer.
- Prepare export paperwork for the return of the repairs and communicate this detail to the customer.
- Prepare DHL paperwork for transportation of the repairs.
- DHL invoices - check that these are our business and confirm back to finance for payment.
- Commissioning Failures Log to ensure faulty relays are returned to HQ from customer within timescales so HQ so they do not automatically charge for replacement relays.
- Check order confirmations, revised order confirmations from HQ against SAP orders to confirm delivery dates and advise of difference so customer can be informed/acknowledged.
- Put all delivery notes from HQ within SAP system for each individual order.
- Support of processing orders in SAP and send customer their acknowledgements.

**_What skills and experience you will bring to the role:_**
- Educated to GCSE level.
- Experience in a procurement/project administration type role would be desirable.

We’ve got quite a lot to offer. How about you?

Our compensation package includes a competitive salary, holiday allowance, pension and other additional benefits. We celebrate the fact that our employees are individuals and have different wants and needs. With this in mind, we have a flexible benefits scheme where you can tailor your benefits package to suit you.

LI-KH1


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