Contact Centre Service Advisor

6 months ago


Leeds, United Kingdom Sky Full time

Join Sky as a Contact Centre Service Advisor in our Leeds contact centre earning £21,600 rising to £22,600 per annum on completion of your Starting Out training with the opportunity to earn up to 10% bonus every year too.

It’s our people that make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine. Our contact centres have embraced hybrid working which means you’ll split your time between home and the office.

What you’ll do:
- Take inbound calls from customers who might have a technical query or want to talk about billing or upgrading their package_- Learn about our products and how to have great conversations with customers_- Spend time understanding customer needs and recommend Sky products that will improve the customers viewing, online and/or mobile experience_- Be part of a supportive, fun, and friendly customer service team_- Work 37.5 hours p/wk Mon-Sun with varied shift patterns to suit your lifestyle. When our customers need us most you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off_

What you’ll bring:
- Brilliant listening skills_- A passion for problem solving_- An ability to empathise and understand customer needs_- A passion for delivering brilliant customer service_

The Benefits:
- There are reasons people can’t stop talking about _#LifeAtSky_ as there’s something for everyone with our fantastic range of benefits:_

Individual Lifestyle:
- Free Sky TV, along with discounted broadband, Sky Glass and mobile_

Health and well being:
- Subsidised onsite gym or discounts on external gyms_- Cycle to work scheme_- Private healthcare and Digital GP via Aviva_- Dental and other healthcare options_

Financial wellbeing- Sky pension plan and Life Assurance which gives you extra peace of mind_

Share in the Company success- Annual sharesave scheme and long service awards_- In addition to all these great benefits, you’ll have the opportunity to take part in ‘Time to Care’, our commitment to give each colleague the opportunity to volunteer for up to 1 hour per week. All part of Sky’s pledge to help tackle loneliness for our customers and in our communities._

Inclusion:
Where you’ll work

We’re based in the heart of Leeds, just a few minutes’ walk from Leeds train station. On site you’ll have access to our subsidised canteen, pool table in our chill out areas, free tea and coffee, prayer room, bike storage, outdoor seating by the canal and shower facilities.


  • Contact Centre Advisor

    7 months ago


    Leeds, United Kingdom Vantage Motor Group Full time

    **A new opportunity not to be missed within our Vantage Contact Centre at Toyota Leeds!** We are looking for a **Contact Centre Advisor** to join our team. In return you will receive a competitive package of **up** **to** **£30,411.90 including OTE **which includes a generous Bonus, plus excellent benefits including participation in our Staff carscheme! At...

  • Contact Centre Advisor

    7 months ago


    Leeds, United Kingdom Page-Hired Full time

    **Contact Centre Advisor - Leeds.** Salary of up to £24,500 + reputable business within the Legal Sector + full training provided + excellent progression and development + central location + excellent benefits + no shift patterns or weekends + excellent on site facilities + superb offices + immediate interview This would be an exceptional opportunity for...

  • Contact Centre Advisor

    7 months ago


    Leeds, United Kingdom Page Personnel Full time

    A new exciting Permanent Contact Centre Advisor Position in Leeds! - To work for a reputable business within the Legal Sector! **About Our Client**: Page Personnel have just registered a new exciting Permanent Contact Centre Advisor Position in Leeds to work for a reputable business within the Legal Sector! This would be an exceptional opportunity for...

  • Contact Centre Advisor

    2 months ago


    Leeds, United Kingdom CV-Library Full time

    Page Personnel have just registered a new exciting Permanent Contact Centre Advisor Opportunity in Morley to work for a reputable business within the insurance sector! This would be an excellent time to join the business they are going through a significant growth period and have lots of exciting plans for the rest of the year and 2025! If you are...

  • Contact Centre Advisor

    7 months ago


    Leeds, United Kingdom Page Personnel Full time

    A new exciting Permanent Contact Centre Advisor Position in Leeds! - Working for a reputable business within the Legal Sector! **About Our Client**: Are you currently working in retail or hospitality and looking to transfer those skills into an office position? Would you like to join a business that provide full training and an excellent progression...


  • Leeds, United Kingdom Vantage Motor Group Full time

    **New opportunity not to be missed**! **Vantage** are looking for a **Parts Contact Centre Advisor **to join our Brand New team based in **Toyota Leeds**. In return you will receive a competitive starting salary of **£27,682.40 - £29,431 per annum including OTE depending on experience **plus excellent benefits! At Vantage we have built carefully on our...


  • Leeds, United Kingdom Vantage Motor Group Full time

    About the Role We are looking for an experienced Parts Advisor to join our brand-new Parts Call Centre. You will receive inbound calls on behalf of our 10 Parts Departments across the group. Your main focus will be inbound Trade Sales with a small element of retail customers, whilst also making outbound calls to generate new Trade customers and...

  • Contact Centre Advisor

    6 months ago


    Leeds, United Kingdom BW Legal Full time

    **If you have a passion for speaking to customers and providing a best-in-class call experience, then we may have the perfect opportunity for you and your career.** This is not your typical call centre environment. We are a dual regulated law firm that takes a different approach. We have an accredited and award-winning product offer for our client which...


  • Leeds, United Kingdom Emprego UK Full time

    Join Sky as a Contact Centre Service Advisor in our Leeds contact centre earning £21,600 rising to £22,600 per annum on completion of your Starting Out training with the opportunity to earn up to 10% bonus every year too. It's our people that make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills...


  • Leeds, United Kingdom Sky Full time

    Join Sky as a Contact Centre Service Advisor in our Leeds contact centre earning £23,750 rising to £24,750 per annum on completion of your Starting Out training with the opportunity to earn up to 10% bonus every year too. It’s our people that make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills...


  • Leeds, United Kingdom Sky Full time

    Join us as a Contact Centre Sales Advisor in our Leeds contact centre earning £23,400 per annum with incentives on top - you can earn up to an extra £5,110 on average by smashing targets. Our contact centres have embraced hybrid working which means you’ll split your time between home and the office. Our people make Sky a truly exciting and inclusive...


  • Leeds, United Kingdom BW Legal Full time

    **If you have a passion for speaking to customers and providing a best in class call experience, then we may have the perfect opportunity for you and your career.** This is not your typical call centre environment. We are a dual regulated law firm that takes a different approach. We have an accredited and award-winning product offer for our client which...


  • Leeds, United Kingdom BW Legal Full time

    **If you have a passion for speaking to customers and providing a best-in-class call experience, then we may have the perfect opportunity for you and your career.** This is not your typical call centre environment. We are a dual regulated law firm that takes a different approach. We have an accredited and award-winning product offer for our client which...


  • Leeds, United Kingdom EasyHiring Full time

    Join us as a Contact Centre Sales Advisor in our Leeds contact centre earning £23,400 per annum with incentives on top - you can earn up to an extra £5,110 on average by smashing targets. We operate a hybrid working pattern which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week.   Our...


  • Leeds, United Kingdom Emprego UK Full time

    Join us as a Contact Centre Sales Advisor in our Leeds contact centre earning £21,300 per annum with incentives on top - you can earn up to an extra £5,110 on average by smashing targets. Our contact centres have embraced hybrid working which means you'll split your time between home and the office. Our people make Sky a truly exciting and inclusive...


  • Leeds, United Kingdom Emprego UK Full time

    **Want to do the best work of your life? Make your mark at Europe's leading entertainment brand. Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine.** Join Sky as a **Contact Centre** **Customer Service Advisor - Full Time, flexible shift** in our Leeds contact centre earning...


  • Leeds, United Kingdom SKY Italia Full time

    Join Sky as a Part-time Customer Service Advisor in our Leeds contact centre earning £19,750 pro rata rising to £20,800 pro rata per annum on completion of your Starting Out training with the opportunity to earn up to 11% bonus every year too. It’s our people that make Sky a truly exciting and inclusive place to work - a place where you can be yourself...


  • Leeds, United Kingdom Pendragon Full time

    **Contact Centre Supervisor** **Stratstone Mercedes-Benz of Leeds** **A basic salary of £28,769 with £4,800 bonus, pension, critical illness, life assurance, 31 days holiday (including bank holidays), exclusive company discounts on used car purchases, leasing deals and aftersales service** **Are you ready to drive beyond the possible; to work for an...


  • Leeds, United Kingdom Stratstone Mercedes-Benz Full time

    **Contact Centre Supervisor** **Stratstone Mercedes-Benz of Leeds** **A basic salary of £28,769 with £4,800 bonus, pension, critical illness, life assurance, 31 days holiday (including bank holidays), exclusive company discounts on used car purchases, leasing deals and aftersales service** **Are you ready to drive beyond the possible; to work for an...


  • Leeds, United Kingdom First Bus Full time

    Job Title: Contact Centre Team Leader Reports to: Head of Contact Centre Location: First Bus Shared Services, Victoria Place, Leeds / Remote Working as required. Contract: Permanent Hours: 37.5 Hours spread across Monday - Friday, 8am to 6pm **Salary**: £29,750 **Basic Purpose of Role** The purpose of the role is to manage, coach and develop a team of...