Property Coordinator

5 months ago


Birmingham, United Kingdom The Recruitment Lounge Full time

**Job Title**:
Office Coordinator / Client Care Executive

**Position Overview**:
We are seeking a versatile and proactive individual to join our clients team as a Client Care Executive/Office Coordinator. This role encompasses various responsibilities, including handling incoming calls, booking property viewings, assisting with administrative tasks, and providing support across different departments within the office. While a background in Property is preferred, it is not essential, as we provide comprehensive training. This position is ideal for someone who is organised, adaptable, and eager to learn.

**Key Responsibilities**:

- Manage incoming calls and inquiries, providing excellent customer service and directing calls to the appropriate departments or individuals.
- Coordinate and schedule property viewings, ensuring accuracy and efficiency in the booking process.
- Assist with setting up new agents in the CRM system and sending out confirmation instructions.
- Handle Anti Money Laundering (AML) procedures in accordance with company policies and regulatory requirements.
- Provide support to the finance/accounts department as needed, including data entry and invoice processing.
- Assist with general internal administration tasks to ensure the smooth operation of the office.

**Requirements**:

- Previous experience in an administrative or customer service role is essential.
- Strong communication skills, both verbal and written.
- Excellent organisational abilities and attention to detail.
- Ability to multitask and prioritise tasks effectively in a fast-paced environment.
- Proficiency in Microsoft Office suite (Word, Excel, Outlook).
- A proactive and positive attitude, with a willingness to learn and contribute to a team environment.

**Salary and Benefits**:

- Base salary - circa £22-25k
- 9:00 AM to 5:30 PM, Monday to Friday.
- Comprehensive training and development opportunities.
- Access to company benefits and incentives.

**To conclude**:

- ©Copyright of The Recruitment Lounge - other recruiters need not use Ctrl A, Ctrl C or Ctrl V_

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00-£25,000.00 per year

**Benefits**:

- Company events
- Company pension
- Work from home

Schedule:

- Monday to Friday
- No weekends

**Experience**:

- Customer service: 1 year (preferred)

Ability to Commute:

- Birmingham City Centre, West Midlands (required)

Work Location: In person



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