Customer Service Advisor

1 month ago


Coventry, United Kingdom Pertemps Network Group Full time

**Customer Service Advisor**:

- 401100958**£12.50 Per Hour**
- Full Time**Permanent**

**Coventry, West Midlands**

**Customer Service And Call Centre**

**Job Description**:
**Want to be a valued member of the team? We are looking for Experienced Customer Service Advisor for our client to join their hardworking & friendly team for my client based just outside of Rugby, Ryton Upon-Dunsmore**

MUST DRIVE DUE TO LOCATION
- **Salary**:£12.50phr
- **Hours of work**:
Monday - Friday 08:00-16:30 / 09:00-17:30
- **Location**:
Ryton Upon Dunsmore
- **As a Customer Service Advisor your duties will include**:

- Investigating and resolving customer complaints- Escalating enquiries to the appropriate teams when necessary- Handling all incoming customer enquiries- Maintaining an accurate customer performance management database- Handling all inbound and outbound telephone calls for a business- Generating regular customers reports on a day-to-day basis.- Managing internal and external communication- Operating various internal systems; from stock movement to fleet tracking- Dealing effectively with all customers enquires and conducting investigations.**Key Experience**
- Excellent interpersonal skills and ability to work in a small team.- Clear communication skills and strong command of English language- Great attention to detail and ability to multitask.- Excellent IT skills and good Microsoft packages- Ability to work calmly under high-stress situations in a fast-paced environment.- Flexibility to cover various shifts including Saturdays.- Own transport (essential)**What our client is looking for in you**:

- Flexible- Honest- Reliable- Hardworking**You will benefit from**:

- Weekly pay- Holiday & Sick pay- Immediate start**Call us : 01788 578888**

**online**

**Visit us : 11 Bank Street, Rugby, CV21 2QE**

**Make an appointment on Facebook to register today: Pertemps Rugby Industrial**

**Pertemps**:
**Chloe Colbourne** 01788 578888
Division 401**Pertemps Rugby**
- 11 Bank Street
- Rugby
- Warwickshire
- CV21 2QE
- 01788 578888


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