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Customer Service Advisor
4 weeks ago
Short Description
MBA are recruiting for a highly successful financial organisation who are looking for a Customer Service Advisor to join their team in Coventry.
Full Job Description
MBA are recruiting for a highly successful financial organisation who are looking for a **Customer Service Advisor** to join their team in Coventry. The most important thing for them is to help and support as many customers as possible. They value honesty, integrity and good old-fashioned customer service.
Having been voted one of 100 best companies to work for in The Sunday Times our client is well known for it its open, tolerant, inclusive culture. You won’t find any stressful or unachievable targets here, our client prides themselves on their great work-life balance and upholding their excellent reputation.
**About the Customer Service Advisor role**:
- Taking inbound calls from our customers, acting as first point of contact
- Supporting with matters such as balance enquiries, transferring money & opening new accounts
- Building strong relationships with our customers to maintain our excellent customer service
- Resolving any customer challenges
**As a Customer Service Advisor, you will**:
- Be very customer focused with a passion for helping others
- Have experience working in a fast-paced environment
- have strong communication skills and attention to detail
- Be a team player with a flexible approach
- Have the ability to solve problems with initiative
**We want to help you grow**
Not only do they want to expand their ever growing family of Customer Service Advisor's, they want to develop you Our client is driven to encourage ambitions and promote job satisfaction through training and paid progression schemes.
**Job Details**
- 35 hours per week working 5 days across Monday - Saturday;
- Mon - Fri 8am - 7pm, Sat 9am - 2pm
- Up to £21,400 per annum
- Based in Coventry
- Great benefits including yearly bonus and 25 days annual leave
- Paid progression schemes
**Salary**: £18,500.00-£21,400.00 per year
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Work Location: One location
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