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Hostel Support Officer

1 month ago

Kendal, United Kingdom Westmorland & Furness Council Full time

Job profile- The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.**Job details**:
**Job reference**

REQ00000015972

**Date posted**

21/11/2023

**Application closing date**

28/11/2023

**Location**

KENDAL

**Salary**

£32,076 Pro Rata (£16.62 Per Hour) PCD7

**Package**

**Contractual hours**

0

**Basis**

Part time

**Attachments**

**Hostel Support Officer - Casual WMF653e**:
**Job description**
- Hostel Support Officer - Casual WMF653e
Westmorland and Furness Council
- Salary: £32,076 Pro Rata (£16.62 Per Hour) PCD7
Contract: Casual - 2 posts available
Hours: Varied
Location: Town View Fields, Kendal
- About this opportunity
- An opportunity has become available for a Hostel Support Officer to assist and work with vulnerable residents, encouraging independence and helping the residents to maximise potential to achieve personalised outcomes.
- As a Hostel Support Officer it will be your job to create a safe, supportive environment for individuals, helping them make positive choices about their current circumstances. The service offers a diverse facility that provides temporary furnished accommodation and support for the residents
- You will work closely with statutory agencies, voluntary agencies and housing associations to help residents reintegrate with their communities. At Town View Fields we offer a safe, secure and supportive environment that helps clients to feel valued and promote independence.
- The position is based at Town View Fields, Kendal and will report to the Hostel Team Leader.
- Full training will be provided - no previous hostel experience is required just a passion to support people to thrive.
- Your duties as the Hostel Support Worker will include:

- Enabling residents to achieve independence as far as possible by providing appropriate housing advice information, training, counselling and signpost to non-housing support.
- Completing weekly room checks and ensure any repairs are completed and meet the standards of the Hostel.
- Ensuring records are accurate and up to date.
- Ensuring that the set requirements for the protection and safeguarding of vulnerable adults and all statutory guidelines are followed.
- Participating in rotas, which will include day, evening, weekend, Bank Holiday working and sleeping-in duties at night (sleep in payment paid on top of salary).
-- Experience of dealing with public.
- Ability to work with minimum supervision. (after full training).
- Confidentiality and strong organisational and communication skills.
- Commitment to equality and diversity.
- Ability to develop and maintain effective working relationships with colleagues.
- Willingness to work flexibly with colleagues to ensure Hostel cover at all times.
- Experience of using technology and ICT (e.g. Microsoft packages, internet & telephone).
- Experience of working in an environment that is health and safety conscience.
-- Experience of support work with socially disadvantaged and vulnerable people.
- Experience and/or willingness to work with clients who may demonstrate challenging behaviour.
- Understanding of risk assessments, needs assessments, support plans, outcome forms.
- What can we offer you
Excellent training and development offers
- Flexible working opportunities
- Opportunity to join the Local Government Pension Scheme
- Boost your pension with Shared Cost Additional Voluntary Contributions (facilitated by AVC Wise)
- Various perks and discounts schemes, including money off your phone contract and local gyms
- Competitive rates of pay
- DBS
- This role is exempt from the Rehabilitation of Offenders Act (ROA) 1974 and requires an enhanced DBS check with a Children’s & Adults Barred List check.
- Application and Interview information:

- If you are invited to a virtual interview, this will preferably be undertaken using the Microsoft Teams software, which is currently free for new users, however if there are any issues with accessing this technology, we are happy to discuss alternative arrangements prior to the interviews.
- Safer Recruitment
At Westmorland and Furness Council we are committed to safeguarding and promoting the safety and welfare of children, young people and adults at risk and expects all employees, volunteers and the Externally Provided Workforce (EPWs) to share this commitment.
- Equality, Diversity, and Inclusion

- As a Disability Confident Employer, disabled applicants, who meet the essential criteria of this job, are guaranteed an interview.

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