Receptionist

7 days ago


Braintree, United Kingdom Nexus Infrastructure Full time

**About us**

We work hard to ensure that working for any of the companies within the Nexus Infrastructure Group is a rewarding place for our people.

When you join the group, you will see our values in action every day. Our culture defines how we work together, and we work hard to create a resilient culture that will inspire everyone, whatever our position.

**Receptionist**

**We offer competitive salary and full benefits package.**
- **About the role**:_

This is a crucial position at the forefront of our business. You’ll provide a first-class reception and switchboard service at Nexus Park, creating a warm and welcoming environment for visitors, clients, customers and suppliers.

Monday to Friday between the hours of 7.30 - 5.30.
- **What you’ll be doing**:_
- Responsible for all switchboard duties and distribution of calls throughout Nexus Park
- Opening, sorting and distributing in-coming post
- Responsible for the collection, franking and postage of all out-going post, processing recorded and special deliveries
- To provide information to callers, deal with queries, take and relay messages clearly and concisely
- Maintain stationery stocks and oversee the ordering of new supplies in a cost-effective manner
- Carry out fire alarm testing & other required duties of Fire Marshall
- To provide general administration and clerical support as required
- Meeting and greeting visitors including the signing in of all visitors
- **What you’ll need to have**:_
- Working knowledge of Switchboard and reception duties
- Strong knowledge and understanding of customer service
- Knowledge and awareness of continuous improvement within existing and new processes
- Excellent telephone manner
- Customer service orientation
- Professional personal presentation
- Excellent keyboard skills and general IT skills
- The ability to communicate effectively at all levels
- Ability to perform in a busy and pressurised environment

**Job Types**: Full-time, Part-time

**Benefits**:

- Additional leave
- Company pension
- Discounted or free food
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Braintree: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service (preferred)
- Administrative experience (preferred)

Work Location: In person


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