Production Office Administrator
5 months ago
**OUR COMPANY**
**SVS Frame Tech** is a leading trade supplier of high-quality uPVC and Aluminium Windows, Doors and Roof Lanterns. Our business is rapidly growing due to our high-quality products and unbeatable service. We pride ourselves on being reliable to our trade customers and our aim is to help them grow their businesses.
**SVS Frame Tech** now have an exciting opportunity for an experienced administrator to join our team as a **Production Office Administrator **at our Aluminium factory in Chesterfield.
**THE ROLE**
We’re currently looking for a Production office administrator to work in our production office at our factory in Chesterfield.
**KEY RESPONSIBILITIES**
- Dealing with all production related administration tasks.
- Update orders on our CRM and ERP with fabrication and product status information from the fabrication team.
- Answering phone calls from customers and provide updates to customers on products/order status and delivery updates etc.
- Create Job packs for the production team.
- Liaise with the Production Supervisor for order updates.
- Create and send purchase orders for materials and supplies.
- Organise and manage delivery and installation schedule.
- Update sales reports in Excel.
**REQUIREMENTS**
- At least 2 years proven experience within a customer service / administration role or similar
- A proficient & professional telephone manner and be customer service driven
- Excellent attention to detail, planning and organisation skills
- Ability to effectively handle multiple tasks in a fast paced changing environment
- Be self-driven and ability to organise own workload and priorities
- Ability to work effectively as part of a team and also alone when necessary.
- Ability to learn about our windows and doors products.
- Have a positive attitude, and a strong work ethic
**Working hours**: Monday to Friday 8:00am - 4:30pm
**Salary**: £11 - £14 Per hour, depending on experience
**Benefits**:
- Career progression and personal development
- Shopping Discounts
- Workplace Pension
- Bonus Schemes
- 28 days annual leave
Thank you for your interest in working with us at **SVS Frame Tech**. If you feel this role is right for you and you have the required experience for this role please send your CV with a short note explaining your most relevant experience and we will be in touch.
**Salary**: £11.00-£14.00 per hour
Schedule:
- Monday to Friday
**Experience**:
- Customer service: 1 year (preferred)
- Office Administrative: 2 years (required)
Work Location: In person
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