Ict Service Delivery Officer

2 months ago


London, United Kingdom Ealing Council Full time

Job description

We are looking to recruit a service delivery officer who will be part of our helpdesk team providing quality customer focused ICT support services throughout the organisation to approximately 3,200 employees. We are looking for people with excellent customer services skills and a passion for working in IT.

**You will**:

- Provide 1st line support and call resolution to customer IT queries raised in person, via the drop-in IT helpdesk or the service portal
- Have strong knowledge of MS Office (Outlook, Excel, Word, PowerPoint, M365)
- Assist in the writing of Helpdesk documentation and standard operational procedures
- Work on project activities and tasks as and when they arise

**The person we are looking for will**:

- Be focussed and ensure that we provide excellent customer service
- Ideally have experience working in a local authority particularly in the IT field or within a similar setting (not essential)
- Be happy to work flexibly to help meet the needs of the service



  • London, United Kingdom Ealing Council Full time

    Job description We are looking to recruit a service delivery officer who will be part of our helpdesk team providing quality customer focused ICT support services throughout the organisation to approximately 3,200 employees. We are looking for people with excellent customer services skills and a passion for working in IT. **You will**: - Provide 1st line...


  • London, United Kingdom Service Care Full time

    Service Care Solutions are looking for a Tactical ICT Support Officer to work with a Police Force in London. Role: Tactical ICT Support Pay: £200-£300 per day Inside ir35 Your core roles and responsibilities will be; a) Providing practical advice & guidance in the use and acquisition of ICT to SO. b) Assisting officers in the use and configuration of...


  • London, United Kingdom Service Care Full time

    Service Care Solutions are looking for a Tactical ICT Support Officer to work with a Police Force in London. Please see below for more information. Pay: £231.26- £300 Contract Length - 6 months + a) Providing practical advice & guidance in the use and acquisition of ICT to SO. b) Assisting officers in the use and configuration of corporate mobility...


  • London, United Kingdom Cabinet Office Full time

    **Details**: **Reference number**: - 266237**Salary**: - £55,794 - £61,848**Job grade**: - Grade 7**Contract type**: - Permanent**Business area**: - CO - Prime Minister's Office**Type of role**: - Digital - Information Technology - Knowledge and Information Management - Operational Delivery - Project Delivery**Working pattern**: - Flexible working,...


  • London, United Kingdom Ealing Council Full time

    Job description **ICT & Property Services Department** This is a fantastic time to work in a busy ICT Department. We are currently looking to recruit a Service Delivery Administrator to work within our Service Delivery team providing quality customer focused ICT support services. - Support Windows 10 within a Microsoft domain environment - Assist in the...


  • London, United Kingdom CBRE Full time

    Job Title: ICT Service Delivery Technician Business Sector: Data Centre Solutions Location: London, UK COMPANY PROFILE CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated,...


  • London, United Kingdom CBRE Full time

    Job Title: ICT Service Delivery Technician Business Sector: Data Centre Solutions Location: London, UK COMPANY PROFILE CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated,...


  • London, United Kingdom Ealing Council Full time

    This is a fantastic time to work in a busy ICT Department. We are currently looking to recruit a Service Delivery Administrator to work within our Service Delivery team providing quality customer focused ICT support services. We are looking for self-motivated people with excellent customer services skills and a passion for working in IT. Candidates must...


  • London, United Kingdom Ealing Council Full time

    This is a fantastic time to work in a busy ICT Department. We are currently looking to recruit a Service Delivery Administrator to work within our Service Delivery team providing quality customer focused ICT support services. We are looking for self-motivated people with excellent customer services skills and a passion for working in IT. Candidates must...


  • London, United Kingdom Police ICT Full time

    _**Join Police Digital Service as a Service Delivery Manager (SDM) **_The post holder reports to the Senior Service Delivery Manager who has responsibility for the PDS IT Service Management (ITSM), which manages both the PDS internal services and national policing services that have been transitioned over from programmes. - **About Police Digital...

  • Ict Trainer

    2 days ago


    London, United Kingdom Ministry of Justice Full time

    Salary 1 - £24,228 - £30,208 Number of jobs available 1 - 1 Detail of reserve list 1 - 12 Months Region 1 - South East City/Town 1 - Aldershot, Aylesbury, Basingstoke, Bicester, Bracknell, Fareham, High Wycombe, Lymington, Milton Keynes, Newport (Isle of Wight), Oxford, Portsmouth, Reading, Slough, Southampton, Winchester Building/Site 1 - NPS 1...

  • Ict Consultant

    1 week ago


    London, United Kingdom Adecco UK Full time

    ICT Consultant - This will be mostly remote working (from home), however there will be an expectation to attend Lewes (County Hall) to pick up equipment and complete Information Governance training on the first day and for project workshops (potentially 2-3 in the next 6 months) 6 months -possible extension £400 - £500 per day UMBRELLA Start Date -...


  • London, United Kingdom Australian High Commission Full time

    **Contract**:3 Months Fixed Term **Full-Time**:36.75 hours per week **Salary**:£38,081.00 per annum London post are currently seeing an expansion of operations with an increase in IT users and we require additional ICT support due to multiple upcoming high-level visits. The successful applicant will have core IT experience and have flexibility,...


  • London, United Kingdom Australian High Commission Full time

    **Contract**:6 Months Fixed Term **Full-Time**:36.75 hours per week **Salary**:£38,081.00 per annum London post are currently seeing an expansion of operations with an increase in IT users and we require additional ICT support due to multiple upcoming high-level visits. The successful applicant will have core IT experience and have flexibility,...

  • Category Manager

    2 months ago


    London, United Kingdom Cedar Recruitment Full time

    Cedar are supporting a Public Sector client who are looking to hire a Category Manager for their ICT category. This is a permanent role offering a salary of £43,500 plus a Bonus and competitive benefits package. This role will operate on a hybrid working basis, primarily working from home, with on-site work required for key meetings at one of the clients...


  • London, United Kingdom Ministry of Justice Full time

    Salary 1 - £31,582 - £39,821 Number of jobs available 1 - 1 Detail of reserve list 1 - 12 Months Region 1 - South West City/Town 1 - Barnstaple, Bath, Bodmin, Bournemouth, Bridgwater, Bristol, Camborne, Cheltenham, Chippenham, Dorchester, Exeter, Gloucester, Plymouth, Poole, Salisbury, St Austell, Swindon, Torquay, Truro, Weston-super-Mare, Weymouth,...

  • Ict Lead

    2 days ago


    London, United Kingdom Bangura Solutions Full time

    **Role**: ICT Lead **Location**: London **Salaray**:£55k - £60k **Contract**: Permanent Exciting career opportunity for a individual to assist our public sector client implement a new standards for ICT Procurement and ICT Contracts Management. You will play a pivotal role in support the ICT leadership team and business to establish consistency and high...


  • London, United Kingdom Brunswick Group Full time

    Opportunity We are looking for a London based Service Desk Manager to manage a team of support engineers to provide IT support to the business in our UK, Europe & IMEA offices. The role will provide strong leadership to the support team and will be responsible in making sure the teams are providing a high level of service to the business. The role requires...


  • London, United Kingdom Peel Solutions Full time

    **We are currently recruiting for a Tactical ICT Support Officer in London.** **Pay rate**:300 per day. **Hours**: 9:00am-17:00pm **Responsibilities**: - Providing practical advice & guidance in the use and acquisition of ICT to SO and HQ colleagues. - Assisting officers in the use and configuration of corporate mobility devices such as Foundation...


  • London, United Kingdom Brunswick Group Full time

    OpportunityWe are looking for a London based Service Desk Manager to manage a team of support engineers to provide IT support to the business in our UK, Europe & IMEA offices. The role will provide strong leadership to the support team and will be responsible in making sure the teams are providing a high level of service to the business. The role requires a...