Front Desk Agent

8 months ago


Liverpool, United Kingdom Selina Full time

**Who we are**

Our Mission is to inspire authentic and meaningful connections. Selina was born out of a desire to celebrate the nomadic lifestyle: to experience our planet’s most beautiful places, to build community, to engage with locals and fellow travellers, to work and enjoy new adventures.

**Responsibilities**
- Providing a friendly, welcoming and efficient service to all guests, in line with our vision and values on customer satisfaction
- To undertake front of house duties, including meeting, greeting and attending to the needs of guests, to ensure a superb customer service experience.
- To assist in dealing with customer complaints in an effective and courteous manner, providing or seeking solutions as quickly as possible.
- To assist in keeping the hotel reception area clean and tidy at all times.
- To undertake all training as required (eg, first aid, health and safety, customer service).
- To undertake any other ad-hoc duties (bar and restaurant work) relevant to the post, as and when required.
- To administer the general petty cash system and float in an accurate manner
- Interact with customers, take orders and serve snacks and drinks
- Comply with all food and beverage regulations
- Offering all Selina services such as tours, shuttle buses and rentals to customers

**What you need for the role**

What you need for the role

Customer service skills

Fast learner

Previous experience with dealing with clients

Ability to work under pressure

Ability in solving problems

English language required



  • Liverpool, United Kingdom ph Hostels Full time

    Could you be our friendly face for ph Hostel Liverpool? ph Hostel Liverpool is looking for dedicated professionals to join our friendly and well regarded Front of House team as Front Desk Agent. Our hostel provides a fun and relaxed space with service that is welcoming and personal. You will ideally have experience within a similar role or have worked in...


  • Liverpool, Liverpool, United Kingdom Accor Full time

    Accommodate and Exceed Guest ExpectationsWe are seeking a highly skilled Front Desk Ambassador to join our team at ibis Styles Liverpool Centre Dale Street - Cavern Quarter.About the Role:Promote exceptional guest satisfaction by providing personalized services from arrival to departure.Manage room assignments, check-in/check-out processes with accuracy and...


  • Liverpool, Liverpool, United Kingdom The Blundellsands Surgery Full time

    Job OverviewThe Blundellsands Surgery is seeking a highly skilled and organized Front Desk Administrator to join their team. As a key member of the reception team, you will be responsible for providing exceptional patient care and administrative support to ensure the smooth operation of the practice.


  • Liverpool, Liverpool, United Kingdom Village Hotels Full time

    Are you a people person with a passion for delivering exceptional customer experiences? We're looking for a Front Desk Ambassador to join our team at Village Hotels.As a Front Desk Ambassador, you'll be the first point of contact for our guests and members, setting the tone for their stay with us. Your friendly personality, 'can-do' attitude, and excellent...


  • Liverpool, Liverpool, United Kingdom Dixie Dean Hotel Full time

    About the Role:We are seeking a highly motivated and enthusiastic Front Desk Associate to join our team at Dixie Dean Hotel. As a key member of our front of house team, you will be responsible for delivering exceptional customer service and ensuring that every guest has an unforgettable stay with us.Your Key Responsibilities:Greet and welcome guests in a...

  • Front Desk Executive

    5 months ago


    Liverpool, United Kingdom Resolve Energy Ltd Full time

    **About us** Resolve Energy's vision is to provide our clients with the very best service, empowering them with the knowledge and support to get the best possible deals tailored for their individual business energy needs. We are professional, agile, fast-paced, and our goal is to deliver excellence in service and support. Our work environment includes: -...


  • Liverpool, Liverpool, United Kingdom Bigham Road Medical Centre Full time

    We are seeking an organized and efficient individual to join our team as a Front Desk Administrative Assistant at Bigham Road Medical Centre.In this role, you will provide administrative support to our medical staff, including managing front desk operations, coordinating appointments, and maintaining accurate records.Your responsibilities will also...


  • Liverpool, Liverpool, United Kingdom Yew Tree Medical Centre Full time

    About the RoleWe are seeking a highly skilled and experienced Front Desk Coordinator to join our team at Yew Tree Medical Centre in Liverpool. The successful candidate will be responsible for providing exceptional patient care, managing administrative tasks, and ensuring the smooth operation of the practice.This is a full-time position, with working hours...


  • Liverpool, Liverpool, United Kingdom Accor Hotels Full time

    As Front Office Representative at Accor Hotels, you will be responsible for consistently offering professional, friendly, and engaging service to our guests. Your duties will include greeting, checking in, and settling guest accounts while ensuring all service standards are followed. You will also assist guests regarding hotel facilities in an informative...

  • Front Desk Agent

    8 months ago


    Liverpool, United Kingdom Selina Full time

    **Who we are** Our Mission is to inspire authentic and meaningful connections. Selina was born out of a desire to celebrate the nomadic lifestyle: to experience our planet’s most beautiful places, to build community, to engage with locals and fellow travellers, to work and enjoy new adventures. **What the role is** You are a person who can be assigned...


  • Liverpool, Liverpool, United Kingdom Portman Dental Care Full time

    About UsWe are a forward-thinking, award-winning multi-disciplinary dental practice located in Liverpool. Our practice is dedicated to creating a welcoming environment that encourages personal development and provides exceptional services to our patients.Job OverviewThis is an exciting opportunity for a Front Desk Dental Professional to join our team at...


  • Liverpool, Liverpool, United Kingdom Stafforce Managed Services Full time

    At Stafforce Managed Services, we are seeking a highly skilled and organised Front Desk Coordinator to join our team at Seaforth Port in L20. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our reception area.The ideal candidate will have excellent communication skills, be...

  • Front Desk Associate

    1 month ago


    Liverpool, Liverpool, United Kingdom AccorHotel Full time

    At AccorHotel, we're committed to delivering exceptional guest experiences. As a Front Desk Associate, you'll play a vital role in making this happen.Key Responsibilities:Greet and check-in guests, ensuring a warm and welcoming atmosphere.Respond to guest requests and resolve any issues promptly and professionally.Process payments and handle guest...


  • Liverpool, United Kingdom EQ Recruit Full time

    Our client has a vacancy to recruit for the role of Front Desk Receptionist/Customer Service Advisor at their busy car dealership in Liverpool. The role is to be the first point of contact in a busy dealership aftersales environment for those customers booking their cars for service, MOT and repair work. You will enter customers details onto our database,...


  • Liverpool, United Kingdom EQ Recruit Full time

    Our client has a vacancy to recruit for the role of Front Desk Receptionist/Customer Service Advisor at their busy car dealership in Liverpool. Some knowledge or interest in cars would be a distinct advantage. The role is to be the first point of contact in a busy dealership aftersales environment for those customers booking their cars for service, MOT and...


  • Liverpool, Liverpool, United Kingdom Portman Dental Care Full time

    Job OverviewPortman Dental Care is seeking a skilled and friendly Dental Receptionist to join their team in Liverpool. This is an exciting opportunity to work in a fast-paced, award-winning dental practice that prioritizes patient care and personal development.About the RoleThe successful candidate will be responsible for providing exceptional customer...

  • Reservations Agent

    5 months ago


    Liverpool, United Kingdom Maldron Hotel Full time

    **Reservations Agent** - Maldron Hotel Liverpool City** **We have a fantastic new vacancy for a Reservations Agent at Maldron Hotel Liverpool City** **With a prime location near the Liverpool waterfront, this 268 bedroomed hotel is the first in the city for Dalata Hotel Group, the fastest growing hotel chain in the UK. And with a variety of bedroom...

  • Reservation Agent

    1 month ago


    Liverpool, United Kingdom AccorHotel Full time

    In this dynamic role you will managereservations received via phone fax internet and email ensuring aseamless and efficient booking process. Your efforts will drive andoptimize room sales in line with our brand and hotel policies allwhile providing guests with a warm welcome and exceptionalassistance. Youll play a vital role in ensuring smooth...

  • Reservation Agent

    1 month ago


    Liverpool, United Kingdom AccorHotel Full time

    In this dynamic role you will manage reservations received via phone fax internet and email ensuring a seamless and efficient booking process. Your efforts will drive and optimize room sales in line with our brand and hotel policies all while providing guests with a warm welcome and exceptional assistance. Youll play a vital role in ensuring smooth checkin...

  • Field Agent

    2 months ago


    Liverpool, United Kingdom CV-Library Full time

    The Role: Mobile Field Agent Sector: Debt Recovery Area: Liverpool Salary: £31,000 - £34,000 OTE The Role Working for a front runner in debt collection, negotiating payment arrangements for customers in arrears with their Gas/Electricity bills, carrying out PDV/Warrant Visits, Completing Meter Readings. The Company They are the best performing...