Customer Service Assistant
5 months ago
Join Our Team as a Top Customer Service Representative
Are you an ambitious, driven, and highly competitive team player with a passion for delivering exceptional customer service? We are seeking top talents like you to become an integral part of our customer-centric team and set new standards for excellence.
**About Us**:
At Switch Advisor, we are committed to providing unparalleled customer service, and our success is driven by dedicated individuals like you. Join a company that values your ambition, teamwork, and competitive spirit, and take your customer service career to the next level.
**What We Offer**:
- **Competitive Compensation**: Enjoy a competitive base salary with performance-based bonuses and incentives.
- **Comprehensive Training**: We provide extensive training to ensure you have the knowledge and skills to excel in your role.
- **Career Growth**: Your ambition and drive will be recognized and rewarded with opportunities for advancement.
- **Positive Team Environment**: Join a supportive team that values collaboration and celebrates success together.
**What You'll Do**:
As a Customer Service Representative at Switch Advisor, you will:
- Provide exceptional customer service by addressing inquiries, resolving issues, and exceeding customer expectations.
- Build strong relationships with customers and ensure their satisfaction with our products/services.
- Collaborate with team members to share best practices and enhance the customer experience.
- Utilize problem-solving skills to resolve customer concerns efficiently and effectively.
- Stay updated on our products/services and be a knowledgeable resource for customers.
**Qualifications**:
- A strong desire to excel in a customer service career.
- Highly competitive and motivated to surpass performance goals.
- Exceptional communication and interpersonal skills.
- Ability to work well in a team and thrive in a fast-paced environment.
- Previous customer service experience is a plus but not required.
**Salary**: From £24,000.00 per year
**Benefits**:
- Company events
- Company pension
- Gym membership
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
- Tips
- Yearly bonus
Ability to commute/relocate:
- Basildon: reliably commute or plan to relocate before starting work (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
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