Receptionist
6 months ago
We are looking for a passionate and confident person who can deliver outstanding customer service to our guests. You should have a proactive attitude, excellent communication skills and an approachable and friendly personality.
Must have good customer service knowledge and telephone manner.
Reception experience preferred but not essential.
Shift work required five days per week to include weekends and bank holidays. Example shifts will include 6.30am to 2.30pm and 2.30pm to 10.30pm.
You will be required to work at both the Knights Hill Hotel in King’s Lynn and Le Strange Arms Hotel in Old Hunstanton. Predominantly based at Knights Hill Hotel. Therefore you must have your own transport to reliably commute to both premises.
Duties will include:
- Greeting Guests and Customers into the Hotel
- Answering telephone calls promptly and efficiently
- Check in and out Guest stays
- Process booking requests
- Liaise with other departments
- Provide a professional front of house image/environment
- Administrative reception duties
Full training will be given and uniform provided.
**Job Types**: Full-time, Permanent
**Salary**: £11.00 per hour
**Benefits**:
- Employee discount
- On-site parking
Schedule:
- 8 hour shift
- Weekend availability
Application question(s):
- do you have your own transport to be able to reliably attend both sites of work?
**Experience**:
- Customer service: 1 year (preferred)
- hotel reception: 1 year (preferred)
- administration: 1 year (preferred)
Work Location: In person
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