Part Time Social Media
6 months ago
Part-Time - Social Media & Customer Service Administrator
Location: Birmingham - Work from Home with occasionally visits to the Central Birmingham Office
All equipment, system access & support to be provided.
**Salary**: ?11.80ph - ?12.00ph (D.O.E.)
Hours of Work: 9.00am - 5.00pm - 3 Days Mon - Fri (22.5hrs)
**Duties**:
- Dealing with inbound calls with a polite and professional tone and within guidelines to answer queries and some product related complaints.
- Logging information on various systems and extracting information and data.
- Customer care response type content creation for approval
- Monitoring for any complaint trends or serious escalations and notifying the team at the earliest.
- Taking orders over the phone and processing payments
- Quality checking data in excel for report creation.
- Creating pivot tables in excel and visually presenting data through charts and graphs with full accuracy.
- Posting content to schedule on various social platforms and some moderating and community management in a regulated environment.
- Maintaining various product knowledge library
- Participating in various team briefings and implementing new instructions effectively
Specific attributes required for this role:
- Proficient in all aspects of MS Excel, including generating reports, graphs, charts, pivot and other data manipulation.
- Friendly, professional, and excellent telephone manners - able to build a rapport with a diverse demographic.
- Able to adhere to strict communication guidelines and inhouse processes.
- Excellent written communication - attention to spelling and grammar.
- Keen attention to detail - responsible for quality checking data reports, order entry details and content checking
- Customer care response content creation and editing if required.
- Social media community engagement, moderation and content posting skills with highly regulated content.
- Capable of importing into and extracting data from various database systems, experience of using customer care systems for case logging
- Experienced in supporting senior team with nominal input and efficient time management.
- Able to fit into a team of highly efficient and supportive members for a mutually satisfying harmonious relationship.
- Taking ownership of the impact of individual SLA and accuracy in contributing towards team performance
- Flexible attitude with an aptitude for learning and improvement
Benefits Package
- Exposure to big-brand clients
- Fully supported hybrid working - home working with some office working
- Sector**Commercial**
- Start**29/11/23**
- End**27/12/23**
- Contact**Ed Gibbs**
- Job Ref**0000063143
-
Social Media Coordinator
6 months ago
Birmingham, United Kingdom Little Media Agency Ltd Full timeLittle Media Agency is an award-winning social media agency in Birmingham. We work with many renowned national and international clients from various industries, from logistics to nutrition and food. **Job description** Social Media Coordinator with outstanding copywriting skills We are looking for a passionate and enthusiastic individual who would help...
-
Part Time Social Media
6 months ago
Birmingham, United Kingdom The Recruitment Group Full time**Part-Time - Social Media & Customer Service Administrator** Location: Birmingham - Work from Home with occasionally visits to the Central Birmingham Office All equipment, system access & support to be provided. **Salary**: £11.80ph - £12.00ph (D.O.E.) Hours of Work: 9.00am - 5.00pm - 3 Days Mon - Fri (22.5hrs) **Duties**: - Dealing with inbound...
-
Social Media Marketing
6 months ago
Birmingham, United Kingdom Vivid Ink Full time**About Vivid Ink**: Vivid Ink is a leading regional tattoo and piercing company with 13 studios across the Midlands area. As we continue our growth mission, we are looking for a talented Organic Social Media Marketer to join our team and help us transform our organic social media marketing agenda. **Why Join Vivid Ink?** Ahead of the Game: Be part of an...
-
Social Media Marketing
6 months ago
Birmingham, United Kingdom Black and White Estate Agents Full timeResponsibilities: We are looking for someone who is great on Social media, and Web site content. There will also be admin involved within the office to help set up this new side of our already existing business. This can be either office based or work from home sometimes. Brief responsibilities are as follows: - Develop and implement social media...
-
Social Media Assistant
6 months ago
Birmingham, United Kingdom Midland Mencap Full timeJob Description and Person Specification **JOB TITLE**: Social Media Assistant **EMPLOYMENT STATUS**: Permanent **RESPONSIBLE TO**:Senior PR and Marketing Officer **SALARY**:£10.90 per hour **HOURS**:30 hours per week **WHERE**:Birmingham - Head Office, Pinewood, Bell Heath Way, Woodgate Business Park, Birmingham, B32 3BZ. CRITERIA...
-
Social Media Coordinator
6 months ago
Birmingham, United Kingdom MHDV Full time**Role**:Social Media Coordinator** **Salary**:Competitive Salary and Benefits** **Location**:London or Birmingham** We’re looking for a Social Media Coordinator to join us and play a vital role in the marketing team, responsible for executing the content planner, managing paid ad campaigns in collaboration with local hotels, and supporting the PR team....
-
Social Media and Marketing Intern
6 months ago
Birmingham, United Kingdom Meat Club Full timeWe are looking for a creative and strategic social media intern to work alongside our growing, team. The intern is responsible for generating content ideas with other team members, and work alongside the management to manage the ongoing projects. We believe it will be an excellent opportunity for anyone who is interested in social media marketing to learn...
-
Social Media Assistant
6 months ago
Birmingham, United Kingdom Consumer Council for Water Full time**Details**: **Reference number**: - 347946**Salary**: - £25,000 - £27,993- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Executive Officer**Contract type**: - Permanent**Business area**: - CCFW - Communications and Marketing**Type of role**: - Communications / Marketing**Working pattern**: - Flexible working,...
-
Social Media Intern
7 months ago
Birmingham, United Kingdom English Path Full time**ABOUT ENGLISH PATH**: English Path is a rapidly growing, global English language school that empowers students of all ages through language learning and cultural experiences. English Path has expanded significantly since its foundation, establishing modern campuses, and professional learning environments in the UK, Europe, North America, and the Middle...
-
Social Media Professional
4 days ago
Birmingham, Birmingham, United Kingdom e-Careers Full timeAre you looking for a career in digital marketing? Our Social Media Professional program is designed to provide you with the skills and knowledge you need to succeed in this exciting field.About e-Careerse-Careers is a dynamic and forward-thinking training company dedicated to changing lives through innovative training solutions.Our Training ProgramWe offer...
-
Social Media Executive
6 months ago
Birmingham, United Kingdom Velo Solutions Full timeWe are seeking an experienced **Paid Social Media Executive ** who can clearly demonstrate their **2-3 years** of sound **experience** in the following: - **Facebook Business Manager**: - **Meta**: - **LinkedIn**: - Some experience with other platforms such as **Twitter, Instagram, YouTube and/or Pinterest.**: - **Experience of budget management - £40K...
-
Part-time Customer Care
7 months ago
Birmingham, United Kingdom The Recruitment Group Full timePart-Time - Customer Care & Social Media Administrator Location: Birmingham - Work from Home with occasionally visits to the Central Birmingham Office All equipment, system access & support to be provided. - Salary: £11.80ph - £12.00ph (D.O.E.) Hours of Work: 9.00am - 5.00pm - 3 Days Mon - Fri (22.5hrs) **Duties**: - Dealing with inbound calls with a...
-
Social Media Officer
7 months ago
Birmingham, United Kingdom Sense Employees Full timeAbout The Role The Social Media Officer is an integral part of the Digital team at Sense. You’ll be managing our social media channels, promoting stories of the people we support and encouraging greater awareness of our work. To manage the main Sense social media channels, schedule and post content, and engage with followers. To deliver and build on the...
-
Social Media Executive
2 months ago
Birmingham, United Kingdom CV-Library Full timeReed Marketing and Creative are working with a repeat client within retail and e-commerce to recruit a Social Media Executive to join the business. Due to growth, we are looking for someone who loves social media and is really looking to develop their career in this area; with full training and support, this is the perfect platform to launch and build on...
-
Social Media Executive
1 month ago
Birmingham, United Kingdom Reed Specialist Recruitment Full timeReed Marketing and Creative are working with a repeat client within retail and e-commerce to recruit a Social Media Executive to join the business.Due to growth, we are looking for someone who loves social media and is really looking to develop their career in this area; with full training and support, this is the perfect platform to launch and build on your...
-
Social Media Marketing Executive
6 months ago
Birmingham, United Kingdom IRIS Full timeJob Title: Paid Social Campaigns Executive Company: Marketing Agency Location: Birmingham, UK Hybrid working Salary : £30,000 - £35,000 Iris are helping with the growth of a Birmingham based creative and marketing campaigns agency who are looking to bring in a new Paid Marketing Campaigns Executive to support clients with Social Media campaigns. You...
-
Social Media and Website Executive
6 months ago
Birmingham, United Kingdom Gill Civil Engineering Full timeThe Gill Group is a diverse and complementary collection of companies consisting of Gill Civil Engineering, Titan Plant Hire, Discount Builders Merchants, RBA commercial Insurance, P.A.C.T, Britannia Onsite Concrete, Gill Foundation and Gill View developments. We are looking for a motivated individual to drive our social media presence and improve our...
-
Social Media Specialist
6 months ago
Birmingham, United Kingdom Thermo Fisher Scientific Full time**Social Media Specialist** **At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - To enable our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while...
-
Social Media Specialist
2 months ago
Birmingham, United Kingdom CV-Library Full timeJob Title: Social Media Specialist Location: Birmingham Salary: Up to £30,000 DOE We are seeking a passionate, creative, and detail-oriented Junior Social Media Specialist to join a leading retailer and their marketing team to help amplify their brand across social media platforms. This role is ideal for someone looking to grow their skills in social...
-
Social Media
6 months ago
Birmingham, United Kingdom Alta & Co Trading Ltd Full time**Introduction**: We are looking for a talented content creator who is very confident in front of the camera. As a Digital Content Creator, you'll lead our business in live social selling and creating engaging videos that underpin our marketing and promotional efforts. No two days are the same but the below gives you an idea of some of the tasks you’d...