Document Production Officer
3 days ago
A leading UK law firm with a network of offices from the South Coast to Scotland, working together as one national team. An innovative practice and the first top 50 law firm to achieve “Platinum Standard” Investors in People, our values and culture are not just words on our website but are the heartbeat of the firm. The lack of barriers between departments, a real lack of hierarchy, zero tolerance for arrogance makes Shoosmiths a fantastic place to work.
- The teamOur Real Estate group is one of the largest real estate teams in the UK, advising an impressive range of clients including commercial and residential developers, investors, major corporate occupiers and banks/funders. Offering exceptional market knowledge the team holds an outstanding reputation with clients and the market generally. “Clients are full of admiration for this team, noting it combines outstanding technical expertise with a “very” responsive service” (Chambers).
- The roleAn opportunity has arisen for a Document Production Specialist. Providing support to the Real Estate team (and occasionally other Practice Groups) remotely across several offices in the UK. An experienced and highly skilled individual is required to join the team.
- Main responsibilities- Producing and amending documents, reports, deeds, attachments etc. from a variety of sources, in house style and in line with the firm's specific systems/procedures
- Transcription, through the use of digital dictation
- Document production and manipulation
- Accurately interpreting complex fee earner briefs and producing documents within the required timescales, seeking clarification when necessary
- Proof reading and quality checking all work to ensure that completed documents are delivered accurately and to an appropriately high standard. Ensuring all edits have been inserted and make logical and grammatical sense
- Creating and amending electronic Bibles/Bundles
- Use data rooms to upload/download documents
- Effectively using systems to prioritise and complete incoming work
- Adapt to new software
- Keeping service users updated on the progress of their work
- Ensuring documents are produced within the required timescales
- Prioritising own work and proactively communicating if a deadline cannot be met
- Sharing of knowledge and expertise across the team as well as being responsive and flexible to the needs of a particular client of DPU
- Troubleshooting
- Skills and qualifications- Must have previous experience of working within a document production team
- Accurate typing speed of at least 60 words per minute
- Advanced knowledge of Microsoft Word, Excel, PowerPoint, Outlook and any other core systems implemented by the firm
- Ability to strip document formatting and reformat in house style
- Ability to repair problem documents
- Excellent client service skills
- Professional and client-focused telephone manner
- Excellent communication and team skills
- Exacting eye for detail
- Flexible and dependable
- Able to remain calm under pressure and work to tight deadlines
- Conscientious, approachable and enthusiastic
- Resilient and able to deal with a variety of issues as they arise
- Pro-active and highly motivated
- Ability to use initiative
- Able to build confidence, respect and trust with others
- Equal opportunitiesOur approach to our people is underpinned by our approach to diversity, inclusion and well being. Our ambition is to build a diverse and ambitious workforce that reflects all backgrounds and talents, and a workplace that is supportive and inclusive, recognises and nurtures talent, and has a strong sense of community between colleagues.
This means that everyone who either applies to or works for the firm is treated equally, whatever their gender, age, ethnic origin, nationality, marital status, disability, sexual orientation or religious beliefs.
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