Product Lead

5 months ago

Dundee, United Kingdom Social Security Scotland Full time

Overview:
**Product Lead | Hybrid Working with Glasgow or Dundee Base Location | £45449 - £54419 + £5,000 DDaT Pay Supplement after 3 month qualifying period | Full or Part Time Hours | Flexi
- time | 25 Days annual leave (increasing to 30 after 4 years’ service) plus 11.5 Public and Privilege| Contributory Pension Scheme (employee contributions 5.45% employer contributions 28.97%)|**

Are you passionate about improving services and enhancing user experience? Have you got product management experience and want to develop your career further? If so, our Product Lead role could be for you.

A Product Lead defines, owns and solve problems. They manage a product through discovery, alpha, beta and live states. They support lead and senior product managers. They may line manage associate product managers and support their professional development. They have a deep knowledge of product management techniques and are developing expert skills. They may be involved in recruitment. This can be an ‘entry level’ role for new product managers who have been working in other digital roles or civil servants with sufficient experience across other competencies.

Social Security Scotland is an Executive Agency of the Scottish Government. In Scotland we have a number of devolved benefits, and it’s our responsibility to ensure that they are managed correctly and fairly, delivering those benefits to the 1.4 million people who rely on them. Dignity, fairness and respect are at the core of everything we do. We demonstrate these values by making our work as transparent and accountable as possible. Our benefits will help people from all walks of life in Scotland and it is crucial our workforce reflects this diversity.

**What Do We Offer You?**
We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance.We provide an employment package that attracts, develops, and retains only the best talent.
- B3 - Salary between £45449 - £54419 plus a £5000 annual Digital, Data and Technology (DDaT) pay supplement after a 3 month qualifying period. This supplement is backdated and paid with your monthly salary.
- Flexible working arrangements with potential of up to 4 days off per month.
- You will have an annual leave allowance of 5 weeks, rising to 6 weeks after 4 years. In addition, the Scottish Government observes 11½ days public and privilege holidays, dates of which are set annually.
- Workplace adjustments for everyone that needs them to ensure your comfort and safety in your new role.
- Learning and development opportunities to support your personal and professional growth.
- Career progression - join a rapidly growing and developing organisation with excellent opportunities for career advancement.
- Contributory Pension Scheme (employee contributions 5.45% contributions 28.97%).
- Health and wellbeing support including 24 hour access to our Employee Assistance Programme, plus counselling support available for all.
- Discounts on gym memberships and retail outlets.

**DDaT Pay Supplement**

**Hybrid Working**

We embrace a hybrid working style where all colleagues will spend time in either our Glasgow or Dundee offices. There is an expectation of a minimum of 2 days per week in your assigned location.

**About Us**

Social Security Scotland is an Executive Agency of the Scottish Government. Our benefits help people from all walks of life in Scotland. We are committed to recruiting a diverse workforce that is representative of the clients we serve.

Find out more about us here

**Responsibilities**:
Product Delivery and Operations
- Identify and compare best processes and delivery methods, measuring and evaluating outcomes
- Help teams decide on approaches and manage outcomes, prioritising work and adhering to agreed minimum viable product (MVP) priorities
- Demonstrate advanced understanding of design, technology, and data principles
- Implement solutions for assisted digital and integrate products with other services
- Ensure products get used and realise benefits by linking work to business cases

Strategy and Planning
- Recognise when to move forward or stop, and identify appropriate deliverables and stakeholders
- Plan and engage with stakeholders throughout the project, designing operational processes for product life cycle

Problem-Solving and Collaboration
- Anticipate and defend against problems, explaining complex issues in abstract terms
- Articulate problems and build problem-solving capabilities in others
- Collaborate with user researchers, represent users internally, and champion user research

Communication and Influence
- Explain differences between user needs and desires, prioritise approaches to understand user stories, and offer recommendations on tools and methods
- Work with senior stakeholders, challenging and prioritising constraints to turn them into advantages
- Adapt approaches to constraints and effectively ge

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