Incidents Assistant

6 months ago

Chester, United Kingdom Cheshire and Wirral Partnership NHS FoundationTrust Full time

To assist the Incidents Manager in the efficient and effective management of incident handling at the Trust.

To co-ordinate the recording, triage/grading and subsequent investigation of incidents in accordance with legislation and Trust policy. In addition, the post holder will provide a range of administrative support, including the deployment of secretarial skills to the Incidents Manager.

**Liaises with**:
Patients, and carers, Independent Advocacy, Executive Directors, Non-Executive Directors, Service Directors, Business Support Managers,

Investigating Managers, all staff levels within the Trust, partner agencies and organisations, Parliamentary and Health Service Ombudsman, Care Quality Commission, Trust Legal advisors and solicitors

CWP provides health and care services for local people, including mental health, learning disability, community physical health and all-age disability care - including the provision of three GP surgeries.

Our aim is to help people to be the best they can be, adopting a compassionate, person-centred approach to everything we do. We were recently rated as Outstanding for Caring by the Care Quality Commission with a Good rating overall.

We offer a variety of roles at all levels, so whether you are just starting out in your career or looking to use your skills and experience in a new role, CWP is the right employer for you.

CWP are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences.

CWP is proud to be an accredited Veteran Aware organisation helping to provide and share best practice in NHS care for our armed forces community. As a veteran aware organisation, CWP is committed to delivering on the principles of the Armed Force Covenant and has a ‘Bronze’ award with the MOD Defence Employer Recognition Scheme (DERS).

Please download a copy of the job description for full details.

Recruitment selection processes are based on competence (see Person specification)andvalues.

CWP recruits people that can demonstrate the Trust’s Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking a Values Based Interview/Assessment, which explores not only what you do but how and why you do it.

If your disability meets the definition set out in the Equality Act 2010, and you can show that you meet the ‘essential’ criteria described in the person specification for an available position, please answer ‘YES’ to the question: ‘Do you wish to be considered under the Guaranteed Interview Scheme?’ Please also inform the team if you have any special support needs to be considered as part of the interview and selection processes.

All new clinical support staff will be required to have completed or working towards the Care Certificate (CWP In-house 2 day training to be completed within 6 months of start date).

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

CWP encourages and supports all staff to become vaccinated against COVID-19.

  • Incident Team Administrator

    6 months ago

    Chester, United Kingdom Cheshire and Wirral Partnership NHS FoundationTrust Full time

    **Liaises with**: Patients, and carers, Independent Advocacy, Executive Directors, Non-Executive Directors, Service Directors, Business Support Managers, Investigating Managers, all staff levels within the Trust, partner agencies and organisations, Parliamentary and Health Service Ombudsman, Care Quality Commission, Trust Legal advisers and solicitors. To...

  • Care Assistant Leader

    4 weeks ago

    Chester, Cheshire, United Kingdom HC-One Full time

    About the Position: We are looking for a dedicated Care Assistant Leader to join our team at HC-One. As a Care Assistant Leader, you will lead a team of Care Assistants and ensure they provide exceptional care to our residents.">Key Responsibilities:Supervise and support Care Assistants to deliver high-quality careDevelop and implement training programs to...

  • Housekeeping Assistant

    7 months ago

    Chester, United Kingdom Nuffield Health Full time

    Housekeeping Assistant (Bank) **Housekeeping Assistant** **Nuffield Health Chester Hospital | Housekeeping | Bank Contract |** **Salary £12.01 per hour** As the UK’s leading Healthcare Charity, we’re always striving to create the highest standards of customer service. Maintaining cleanliness and standards in our Hospitals is a big part of this....

  • Finance Assistant

    7 months ago

    Chester, United Kingdom Elegant Resorts Full time

    **Overview and what we offer** - Chester Office - Refer a friend for £1000 bonus which is unlimited! - Extra earning potential with Incentive Scheme - Generous holiday entitlement - Hotel and airline discounts - Discounts on sporting events and tickets - Employee Assistance inc access to free counselling **Who we are** Elegant Resorts is one of the...

  • IT Support Analyst

    1 week ago

    Chester, Cheshire, United Kingdom GSF Car Parts Limited Full time

    At GSF Car Parts Limited, we are seeking a skilled IT Support Analyst to join our team. This role will provide technical assistance to our employees and ensure that they have the necessary tools and support to excel in their roles.About The RoleThis is an excellent opportunity for individuals with experience in IT support or customer service to grow their...

  • Technical Service Representative

    1 week ago

    Chester, Cheshire, United Kingdom GSF Car Parts Limited Full time

    GSF Car Parts Limited is a leading automotive parts distributor seeking a Technical Service Representative to join our IT team. As a key member of our team, you will provide technical assistance to our employees and ensure that they have the necessary tools and support to excel in their roles.About The RoleThis is an exciting opportunity for individuals with...

  • Help Desk Specialist

    1 week ago

    Chester, Cheshire, United Kingdom GSF Car Parts Limited Full time

    Are you passionate about providing exceptional customer service and resolving technical issues? Do you have a strong background in IT support or customer service? We are seeking a Help Desk Specialist to join our team at GSF Car Parts Limited.Job DescriptionThis role provides an exciting opportunity to work in a fast-paced environment, supporting our...

  • German Service Desk Analyst

    2 weeks ago

    Chester, United Kingdom Atrium Uk Full time

    Job Description German Service Desk Analyst – Chester Prestigious Chester based client requires an accomplished German Service Desk Analyst to support the German Speaking Global user base.The Service Desk supports employees via web channels, telephone and chat and also self service options.This role is inside IR35 and will pay £19 per hour.Fluency in...

  • German Service Desk Analyst – Chester

    4 weeks ago

    Chester, United Kingdom Atrium Uk Full time

    German Service Desk Analyst – Chester Prestigious Chester based client requires an accomplished German Service Desk Analyst to support the German Speaking Global user base.The Service Desk supports employees via web channels, telephone and chat and also self service options.This role is inside IR35 and will pay £19 per hour.Fluency in English required as...

  • German Desk Support Specialist

    1 week ago

    Chester, Cheshire, United Kingdom Atrium UK Full time

    Job OverviewAtrium UK is seeking a highly skilled German-speaking Customer Service Analyst to join their Chester-based team. The successful candidate will provide exceptional support to the company's global user base, working closely with employees via web channels, telephone, and chat options.Key ResponsibilitiesDeliver prompt and effective assistance to...

  • Clinical Laboratory Assistant

    7 days ago

    Chester, Cheshire, United Kingdom Countess of Chester Hospital NHS Foundation Trust Full time

    About the RoleWe are seeking a skilled and dedicated Phlebotomist to join our team at the Countess of Chester Hospital NHS Foundation Trust.The successful candidate will work closely with our phlebotomy team to provide essential services within the Trust and the wider healthcare community.Key ResponsibilitiesEnsuring patient comfort and confirming agreement...

  • University Security Officer

    23 hours ago

    Chester, Cheshire, United Kingdom Widener University Full time

    About the RoleThis 3rd Shift position requires a high level of professionalism, customer service skills, and the ability to work independently. As a Campus Safety Officer, you will be responsible for:Responding to reports of irregularities, inspecting premises for security risks, and coordinating with local law enforcement and emergency services.Assisting...

  • German Service Desk Analyst

    4 weeks ago

    Chester, United Kingdom Gibbs Hybrid Full time

    Job Description German Service Desk Analyst - ChesterPrestigious Chester based client requires an accomplished German Service Desk Analyst to support the German Speaking Global user base. The Service Desk supports employees via web channels, telephone and chat and also self service options. This role is inside IR35 and will pay £19 per hour. Fluency in...

  • Oss Support

    7 months ago

    Chester, United Kingdom Axiom Software Solutions Full time

    **Job Description**: a) Desk side engineer for technical support for customers and their networked computers and peripherals b) Interface with Senior Management, Company Board, Executives & VIP Users. Duties include (but not limited to) 1. Accurately testing, identifying, repairing, resolving, and documenting end user technical issues regarding basic...

  • German Service Desk Analyst – Chester

    3 weeks ago

    Chester, United Kingdom Atrium UK Full time

    German Service Desk Analyst – ChesterPrestigious Chester based client requires an accomplished German Service Desk Analyst to support the German Speaking Global user base. The Service Desk supports employees via web channels, telephone and chat and also self service options. This role is inside IR35 and will pay £19 per hour. Fluency in English required...

  • German Service Desk Analyst – Chester

    4 weeks ago

    Chester, United Kingdom Atrium UK Full time

    German Service Desk Analyst – ChesterPrestigious Chester based client requires an accomplished German Service Desk Analyst to support the German Speaking Global user base. The Service Desk supports employees via web channels, telephone and chat and also self service options. This role is inside IR35 and will pay £19 per hour. Fluency in English required...

  • German Service Desk Analyst – Chester

    4 weeks ago

    Chester, United Kingdom Atrium UK Full time

    German Service Desk Analyst – ChesterPrestigious Chester based client requires an accomplished German Service Desk Analyst to support the German Speaking Global user base. The Service Desk supports employees via web channels, telephone and chat and also self service options. This role is inside IR35 and will pay £19 per hour. Fluency in English required...

  • Teaching Assistant Apprenticeship

    6 months ago

    Chester, United Kingdom LMP Group Full time

    **Teaching Assistant Apprenticeship - St Oswald's CE Primary School** The Teaching Assistant Apprentice at St Oswald's CE Primary School will support pupils' academic, social, emotional, and mental health needs, promoting their overall well-being and development. The role involves collaborating with teachers, parents, and other professionals to create a...

  • 2nd Line ITSupport Engineer

    3 days ago

    Chester, United Kingdom CV-Library Full time

    2nd Line IT Support Technician Chester £34000 - £36000 Responsibilities: Diagnose and resolve complex hardware and software issues for internal staff. Provide in depth technical support for users via phone email and remote desktop sessions Monitor and maintain system health Log track and manage incidents and service requests using the ticketing...

  • German Service Desk Analyst

    3 weeks ago

    Chester, United Kingdom Atrium UK Full time

    Job Description German Service Desk Analyst – Chester Prestigious Chester based client requires an accomplished German Service Desk Analyst to support the German Speaking Global user base. The Service Desk supports employees via web channels, telephone and chat and also self service options. This role is inside IR35 and will pay £19 per hour. Fluency in...