Patient Services Advisor
7 months ago
**Job responsibilities include**: Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice Deal with all general enquiries, explain procedures and make new and follow-up appointments. Using your own judgment and communication skills, ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner. Explain practice arrangements and formal requirements to new patients and those seeking temporary cover, and ensure procedures are completed. Receive and make telephone calls as required.
Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery. Enter requests for home visits into the visit book, ensuring to carefully record all relevant details and referring to duty doctor where necessary. Action repeat prescription requests and ensure that they are ready for collection by the patient within 48 hours, either on the computer or manually. Prepare lists and notes for all surgeries and clinics held, ensuring completion of all associated paperwork.
Advise patients of relevant charges for private (non-General Medical Services) services, accept payment and issue receipts for same. Enter patient information on to the computer as required. Patient notes and correspondence Ensure that all new patients are registered onto the computer system promptly and accurately.
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Patient Services Advisor
7 months ago
Leicester, United Kingdom Spirit Health Full time**Patient Services Advisor** **Asquith Surgery** **Spirit Healthcare** - 20 hours per week - Extremely Competitive Package - Up to 39 days available leave (FTE) - Fabulous Employee Benefits Package - Share Option Scheme - Career Progression - Work Life Balance - Work Satisfaction - Making a Difference This is an amazing opportunity join Asquith Surgery....
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Patient Services Advisor
20 hours ago
Leicester, United Kingdom Spirit Health Full time**Patient Services Advisor** **Beaumont Leys Health Centre** **Spirit Primary Care** - 37.5 hours per week - Extremely Competitive Package - Up to 39 days available leave (FTE) - Fabulous Employee Benefits Package - Share Option Scheme - Career Progression - Work Life Balance - Work Satisfaction - Making a Difference This is an amazing opportunity join...
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Patient Services Advisor
7 days ago
Leicester, United Kingdom Spirit Health Full time**Patient Services Advisor Role** *Spirit Health Group * - 16 hours per week (Wednesday-Friday) - Extremely Competitive Package - Up to 38 days available leave (FTE) - Fabulous Employee Benefits Package - Share Option Scheme - Career Progression - Work Life Balance - Work Satisfaction - Making a Difference This is an amazing opportunity join Asquith...
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Patient Services Advisor
7 months ago
Leicester, United Kingdom Spirit Health Full time**Patient Services Advisor,** **Beaumont Leys Health Centre** **Spirit Primary Care** Are you passionate about delivering excellent customer service? Are you compassionate, empathetic and patient? This is an amazing opportunity to join our Patient Services team within Beaumont Leys Health Centre, Leicester. Working collaboratively with the care...
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Patient Services Advisor
7 months ago
Leicester, United Kingdom Spirit Health Full time**Patient Services Advisor** **Spirit Primary Care** Are you passionate about delivering excellent customer service? Are you compassionate, empathetic and patient? This is an amazing opportunity to join our Patient Services team within Asquith Surgery, Leicester. Working collaboratively with the care navigation team, using your brilliant customer...
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Patient Services Advisor
5 days ago
Leicester, United Kingdom The Central Surgery Full time**FANTASTIC FULL TIME ROLES TO JOIN OUR PATIENT SERVICES ADVISOR TEAM!** We have a **Permanent** vacancy and a **12 month fixed term position** with the possibility of becoming permanent vacancy for Patient Service Advisor to join our Reception Team and we think **YOU** would fit perfectly! This is an exciting opportunity to join The Central Surgery family...
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Patient Advisor
7 months ago
Leicester, United Kingdom Optical Express Group Full time**Location - Leicester** **Hours - Full time, 40 hours** **Salary - OTE £26,000 & benefits, full training will be given** Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving...
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Patient Services Advisor
7 days ago
Leicester, United Kingdom South Leicestershire Medical Group Full time**JOB TITLE: Patient Services Advisor** **REPORTS TO: Patient Services Manager** **HOURS: 25 - 37.5 hours per week** **HOURLY RATE OF PAY: £9.69** - **Job Summary**:_Receive, assist, and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient, and effective way. Provide general assistance to the practice...
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Patient Service Advisor
6 months ago
Leicester, United Kingdom Severn Surgery Full time**Job Summary** The purpose of the role is to: - Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone - Receive, assist, and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. -...
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Patient Services Advisor
7 months ago
Leicester, United Kingdom Spirit Primary Care Limited Full timeAre you passionate about delivering excellent customer service? Are you compassionate, empathetic and patient? This is an amazing opportunity to join our Patient Services team within Rushey Mead Health Centre, Leicester. Working collaboratively with the care navigation team, using your brilliant customer services skills, you will ensure patients are...
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Patient Services Advisor
7 months ago
Leicester, United Kingdom Spirit Primary Care Limited Full timeAre you passionate about delivering excellent customer service? Are you compassionate, empathetic and patient? This is an amazing opportunity to join our Patient Services team within Beaumont Leys Health Centre, Leicester. Working collaboratively with the care navigation team, using your brilliant customer services skills, you will ensure patients are...
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Patient Services Advisor
7 months ago
Leicester, United Kingdom South Leicestershire Medical Group Full time**Job responsibilities**: - Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice - Deal with all general enquiries, explain procedures and make new and follow-up appointments. - Using your own judgment and communication skills, ensure that patients with no prior appointment but who need urgent...
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Patient Service Advisor
7 months ago
Leicester, United Kingdom Humberstone Medical Centre Full timeGreet patients and visitors to the practice. Book in, amend and cancel patient appointments in line with practice appointments procedures ensuring optimum efficiency of the appointment system. Ensure those patients without appointments, but who needs 'urgent consultations are booked into appropriate slots and referred to a GP where necessary. Receive and...
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Patient Service Advisor
7 months ago
Leicester, United Kingdom The Surgery @ Aylestone Full time**Job summary**: The purpose of the role is to: - Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone - Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way -...
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Service Advisor
19 hours ago
Leicester, United Kingdom ASK Recruitment Full time**Automotive Service Advisor / Service Reception /Motor trade** An opportunity to join a highly successful Main Dealership working as a Receptionist / Service Advisor dealing with Cars, Vans, Trucks, Trailers motor bikes, Commercial /Heavy Goods Vehicles. This is a new opportunity to join an expanding team. You will be customer-focused individual who is...
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Customer Service Advisor
5 days ago
Leicester, United Kingdom Blue Arrow Full timeBlue Arrow are proud to be working with a leading provider of out-of-hospital clinical homecare, who work in close partnership with the NHS to bring patients life-changing treament in their own homes. My client are looking to recruit 10x Customer Service Advisors to their team, to assist them in providing an excellent experience to their diverse range of...
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Part-Time Patient Advisor
3 weeks ago
Leicester, United Kingdom Highfield Surgery Full timeJob summary We are looking for a patient advisor to join ourfriendly team, located in Leicester City.This role will be responsible for undertaking a wide range of reception duties and theprovision of general support to the multidisciplinary team.Duties can include but are not limited to, greetingand directing patients, effective use of the appointment...
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Customer Service Advisor
3 days ago
Leicester, United Kingdom Regional Recruitment Professional Services Ltd Full timeJob Title: Customer Service Advisor (Nights) Location: Leicester Pay Rate: £12.73 Hours of Work: Type: Start Date: Immediately (flexible for notice periods) We are hiring for a Customer Service Advisor that has experience of resolving customer issues in a fast-paced environment within Leicester to join the team on night shifts. Duties of a Customer...
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Reception Liaison Officer
7 months ago
Leicester, United Kingdom The Croft Medical Centre Full timeThe duties and responsibilities to be undertaken by members of the practice reception team may include any or all the items in the following list. Duties may be varied from time to time under the direction of the reception supervisor/practice manager, dependant on current and evolving practice workload and staffing levels. GENERAL To work within the...
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Customer Service Advisor
5 days ago
Leicester, United Kingdom FMG Repair Services Full time**Salary of £24,168pa**, depending on skills and experience, with company benefits and bonus. **This position is initially a 14 month maternity cover, but could turn permanent for the right person**. This is an exciting opportunity for an experienced Customer Service Advisor to join the UK’s leading Accident and Collision Repair specialists in our...