Advisor (Workshop Test Equipment) - Greek Speaker
2 weeks ago
Company Description
Do you want to influence the future of service and shape customer experience for some of the world’s leading brands? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the chance to improve quality of life all across the UK and across the globe. Welcome to Bosch. For more than 30 years, Bosch Service Solutions (SO) offers global innovative services in more than 30 languages with over 10,000 associates across 26 locations. Bosch Service Solutions has evolved over the past few decades into a successful international provider of Business Process Outsourcing.
We are currently recruiting for an Advisor to deliver and sustain a fantastic experience for all our service and vehicle repair customers.
**Job Description**:
- Analyse technical problems (root cause analysis) with cars and/or light goods vehicles (LGV) and/or heavy goods vehicles (HGV) of all brands and provide technical assistance to customers
- Follow defined working instructions and escalation processes for all possible types of incidents
- Track all incidents in our internal incident management system
- Maintain communication with other Bosch sites, departments and colleagues who are engaged in the support processes
- Input for FAQ and knowledge database
- Providing professional accomplished communication to a wide range of customers
**Qualifications**:
- A minimum of 1-3 years’ experience in the resolution of technical problems (by phone and/or from field base)
- A good knowledge of cars in general and especially of workshop equipment would be an advantage
- Educated and qualification in electromechanics
- Technical education in IT systems; experience and advanced knowledge in hardware and software support topics
- Excellent customer service experience
- Excellent Greek and English language skills both orally and in writing
- Confident, professional telephone manner
- Attention to detail with methodical troubleshooting skills
- The ability to work effectively as part of a team
- Basic understanding of IT skills
Additional Information
**Your future job location offers you**:Flexible work time options, benefits and services, employee discounts, room for creativity, hybrid of home
- based and city centre office based working location.
**Operational Hours**:
- Monday to Friday: 08:00 - 18:00
-
Greek Games Tester
3 weeks ago
Liverpool, United Kingdom Universally Speaking Full timeA world-class partner to the games industry, trusted to deliver the highest quality services with passion, expertise and agility Quality, Passion, Agility, Customer Intimacy, Teamwork Love Games? Bi/multi lingual in Greek? Universally Speaking (US) are a world-class partner to the games industry - its on US to make sure the game is ready for release....
-
Greek Games Tester
3 weeks ago
Liverpool, United Kingdom Universally Speaking Limited Full timeA world-class partner to the games industry, trusted to deliver the highest quality services with passion, expertise and agility Quality, Passion, Agility, Customer Intimacy, Teamwork Love Games? Bi/multi lingual in Greek? Universally Speaking (US) are a world-class partner to the games industry – its on US to make sure the game is ready for release....
-
Greek Games Tester
4 days ago
Liverpool, United Kingdom Universally Speaking Full time**Our Vision**: A world-class partner to the games industry, trusted to deliver the highest quality services with passion, expertise and agility **Our Purpose**: To serve our partners by enhancing the experience of gamers across the world through our passionate and expert team **Our Values**: Quality, Passion, Agility, Customer Intimacy, Teamwork **Love...
-
Greek Games Tester
3 weeks ago
Liverpool, United Kingdom Universally Speaking Full timeJob Description Our Vision A world-class partner to the games industry, trusted to deliver the highest quality services with passion, expertise and agility Our Purpose To serve our partners by enhancing the experience of gamers across the world through our passionate and expert team Our Values Quality, Passion, Agility, Customer Intimacy, Teamwork ...
-
Greek Games Tester
2 weeks ago
Liverpool, United Kingdom Universally Speaking Full timeOur VisionA world-class partner to the games industry, trusted to deliver the highest quality services with passion, expertise and agilityOur PurposeTo serve our partners by enhancing the experience of gamers across the world through our passionate and expert teamOur ValuesQuality, Passion, Agility, Customer Intimacy, TeamworkLove Games?Bi/multi lingual in...
-
Greek Games Tester
3 weeks ago
Liverpool, United Kingdom Universally Speaking Limited Full timeOur Vision A world-class partner to the games industry, trusted to deliver the highest quality services with passion, expertise and agility Our Purpose To serve our partners by enhancing the experience of gamers across the world through our passionate and expert team Our Values Quality, Passion, Agility, Customer Intimacy, Teamwork Love Games?...
-
Greek Games Tester
3 weeks ago
Liverpool, United Kingdom Universally Speaking Full timeOur VisionA world-class partner to the games industry, trusted to deliver the highest quality services with passion, expertise and agilityOur PurposeTo serve our partners by enhancing the experience of gamers across the world through our passionate and expert teamOur ValuesQuality, Passion, Agility, Customer Intimacy, TeamworkLove Games?Bi/multi lingual in...
-
Workshop Engineer
2 weeks ago
Liverpool, United Kingdom Verto People Full timeService Technician / Workshop Engineer / Workshop Technician required to join a leading supplier of Rotating Equipment, Gearboxes and Motors.The Successful Service Technician / Workshop Engineer / Workshop Technician will predominantly be Workshop based providing electrical and mechanical repair, overhaul, service, maintenance, Manufacture and fault finding...
-
Workshop Controller
7 days ago
Liverpool, United Kingdom AUTO ELITE NETWORK Full time**Workshop Controller** Liverpool, Full time **Permanent, Full Time, Monday to Friday with Saturday mornings on a rota, if you work a Saturday you will receive the following Wednesday afternoon as time off in lieu.** **Salary £35,000.00 per annum with £44,000.00 OTE** As the leader of our workshop, you will play a pivotal role in driving the success of...
-
Workshop Engineer
2 weeks ago
Liverpool, North West, United Kingdom Verto People Full timeService Technician / Workshop Engineer / Workshop Technician required to join a leading supplier of Rotating Equipment, Gearboxes and Motors.Check below to see if you have what is needed for this opportunity, and if so, make an application asap.The Successful Service Technician / Workshop Engineer / Workshop Technician will predominantly be Workshop based...
-
Early Talent Advisor
4 days ago
Liverpool, United Kingdom 121 Legal Recruitment Full timeLocation: Liverpool city centre Hybrd working Salary - £28,000-£35,000 plus extensive benfits package and company bonus structure Our client, a leading UKTop20 Law firm, is recruiting an Early Talent Advisor to join their growing Talent team here in Liverpool. Key Responsibilities of the Early Talent Advisor include: - Maintaining relationships with...
-
Service Advisor
17 hours ago
Liverpool, United Kingdom Auto Skills UK Full timeSERVICE ADVISOR Basic Salary -£26,000 OTE - £31,000 Working Hours - Monday - Friday 08:00 - 18:00 + Saturday mornings on a rota basis Location - Liverpool Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service. Responsibilities of a Service Advisor - Take...
-
Service Advisor
1 week ago
Liverpool, United Kingdom C&B Recruitment Full timeAutomotive Service AdvisorBasic £28,080OTE £35,000+ (Uncapped)Prestige Main Dealer - LiverpoolC&B Recruitment are currently recruiting for an automotive Service Advisor to join a successful and well established aftersales team based in Liverpool.Previous experience working within an aftersales department in the motor trade as an Automotive Service...
-
Service Advisor
1 week ago
Liverpool, United Kingdom C&B Recruitment Full timeAutomotive Service AdvisorBasic £28,080OTE £35,000+ (Uncapped)Prestige Main Dealer - LiverpoolC&B Recruitment are currently recruiting for an automotive Service Advisor to join a successful and well established aftersales team based in Liverpool.Previous experience working within an aftersales department in the motor trade as an Automotive Service...
-
Service Advisor
5 days ago
Liverpool, United Kingdom Autoskills UK Full timeLocation Liverpool - Sector: Dealership - Job type: Permanent - Salary: £33.5k per year - Contact: Alex Williams - Contact phone: 0333 222 5978 - Salary high: 33500 - Salary low: 33500 - Job ref: JO0000042081 - Published: about 1 hour ago - Expiry date: 2023-04-06 - Startdate: ASAP SERVICE ADVISOR Basic Salary -£27,500 OTE - £33,500 Working Hours - Mon...
-
Service Advisor
4 days ago
Liverpool, United Kingdom Autoskills UK Full timeLocation Liverpool - Sector: Dealership - Job type: Permanent - Salary: £33.5k per year - Contact: Alex Williams - Contact phone: 0333 222 5978 - Salary high: 33500 - Salary low: 33500 - Job ref: JO0000042924 - Published: about 5 hours ago - Expiry date: 2023-06-02 - Startdate: ASAP **SERVICE ADVISOR** **Basic Salary: £27,500 OTE £33,500** **Working...
-
Service Advisor
18 hours ago
Liverpool, United Kingdom Proactive Personnel Ltd Full time_**Immediate Start - Permanent - Competitive Salary!**_ Are you a Service Advisor looking for the next great opportunity? I am currently working alongside a hugely successful car dealership based in Southampton who are hoping to add a motivated, enthusiastic Service Advisor to their team. They are excellent at retaining staff, largely due to their...
-
Service Advisor
3 weeks ago
Liverpool, United Kingdom Automotive Recruitment Consultants Full time**We have received an instruction from a well respected and successful dealer group to assist in their recruitment of a Service Advisor for their prestige car dealership in Liverpool.** You need to be a confident communicator, well presented and have a professional and disciplined approach to your work at all times. You work well as part of a team and...
-
Workshop Supervisor
7 days ago
Liverpool, United Kingdom Swissport International AG Full timeOverview: As Workshop Supervisor you will be responsible for assisting the Workshop Manager with the day-to-day management of the maintenance workshop, inspiring the team to drive engineering standards in providing safe, reliable, fit for purpose Ground Support Equipment (GSE) to Swissport’s ramp operations. **Responsibilities**: **Responsibilities**: -...
-
Customer Service Advisor
1 week ago
Liverpool, United Kingdom Motor Range Full timeMotor Range are currently recruiting for an automotive Service Advisor to join a successful and well established aftersales team based in Liverpool. Previous experience working within an aftersales department in the motor trade is essential for this role. Role Overview - Meeting customers on arrival and providing them with a seamless service, from drop off...