Customer Service Advisor
3 weeks ago
Motor Range are currently recruiting for an automotive Service Advisor to join a successful and well established aftersales team based in Liverpool. Previous experience working within an aftersales department in the motor trade is essential for this role. Role Overview - Meeting customers on arrival and providing them with a seamless service, from drop off to vehicle handover. - Booking customer vehicles in for Services, MOT’s and/or repairs. - Updating customers with progress on their vehicle, as well as authorising additional work and making follow-up calls advising on additional work that may need to be completed. - Liaising with the Workshop, Parts and Sales department to ensure customers vehicles are ready on time. - Upselling of work, parts and accessories whenever possible, acting on opportunities to sell additional products and services. Requirements: - Previous experience working as a service advisor. - Experience in working within an aftersales department. - Full driving licence is required. - Stable career history.
**Salary**: £24,000.00-£32,000.00 per year
**Benefits**:
- On-site parking
Schedule:
- Day shift
Supplemental pay types:
- Bonus scheme
**Experience**:
- Automotive Customer service: 2 years (required)
Work Location: In person
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