Service Advisor
4 weeks ago
**We have received an instruction from a well respected and successful dealer group to assist in their recruitment of a Service Advisor for their prestige car dealership in Liverpool.**
You need to be a confident communicator, well presented and have a professional and disciplined approach to your work at all times.
You work well as part of a team and understand that you have to establish good working relationships to allow you to be able to do your job to the best of your ability.
You have a clear understanding that customers come first and you have a friendly, consistent and process driven approach ensuring that your customers enjoy the highest standards of customer service.
You will show high levels of initiative towards customers and work, constantly looking of ways to help or improve the service provided.
The role will involve greeting the customers when they enter the showroom, ensuring that you have a clear understanding of the work required and liaising with the customer and the workshop to ensure that all parties are updated as to the progress through the workshop and any additional work to be carried out and opportunities to up sell additional work.
You will have the ability to sell additional services and required work to customers via the telephone or face to face.
A good working knowledge of Kerridge Motor trade systems is an advantage in this role.
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