Operations Co-ordinator

2 weeks ago

Leeds, United Kingdom ghd Full time

**ROLE OVERVIEW**

Responsible for supporting the UK operational logistics requirements, ensuring the smooth transfer of stock from Kitting House through to the UK warehouse and the onward distribution to retail, salon and e-commerce customers. Role based in Leeds office tosupport 3rd party Warehouse in Midlands.

**JOB ROLE AND RESPONSIBILITIES**
- Ensure stock is transferred from UK Kitting house into the 3PL in a timely fashion to enable maximum availability maintaining optimum stock holding levels.
- Ensure goods receipts are processed in accordance with the appropriate 3PL KPI’s, ensure that corresponding stock transfers are completed on SAP.
- Ensure all stock being re-integrated due to returns processing is completed in an accurate & timely manner.
- Co-ordinate delivery of all UK Orders / stock transfers from kitting house into UK DC
- Co-Ordinate and liaise with third party Logistics providers, to ensure effortless transfers transfer of stock between locations.
- Ensure all stock in “error” statuses within the 3PL is resolved and made available as quickly as possible.
- Liaise with UK Management team & Supply Planning team to co-ordinate all launches are co-ordinated in the most efficient strategy.
- Liaise with the Channel Heads, Digital & Customer Service teams & 3PL to ensure stock is available to meet all forecast requirements and allowing orders to be processed according to agreed timescales.
- Anticipate issues to help ghd manage Supply Chain risk.“Go the extra mile” to ensure that issues are resolved promptly.
- Support the development and implementation of ghd’s overall Supply Chain strategy.
- Support the Logistics team where necessary to ensure all requirements are met.
- Take ownership of the UK order processes, ensuring all orders are entered on system to ensure that all agreed order turnarounds are met.
- Ensure all Special Requirement Customers customer orders and processes are in conformance with required specifications & booked-in in advance.
- Co-ordinate delivery of UK orders direct to customers.
- Work closely with the UK 3PL to ensure orders are being managed proactively to ensure agreed timescales are met.
- Support where necessary the rest of the Leeds based UK Operations team
- Fix inbound & outbound errors within SAP whilst liaising with the 3PL.

**KEY SKILLS &ATTRIBUTES**
- Knowledge of UK Road Haulage networks
- Experience of dealing with logistics providers & ability to understand networks.
- Strong warehousing & logistics experience.
- Experience within a fast-moving, international consumer business (Experience in e-commerce distribution would be ideal)
- Ability to work autonomously, plan and organise own workload and to work within timescales / tight deadlines.
- Enthusiastic and hands-on style, capable of resolving day-to-day issues.
- Ability to look at existing processes and drive service improvements.
- Adopts a continuous improvement approach.

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