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Pay Services Support Clerk

2 months ago

Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

Band 2

**Main area**
- Pay Services/Payroll
- **Grade**
- Band 2
- **Contract**
- Permanent
- **Hours**
- Full time - 37.5 hours per week (Monday to Friday)
- **Job ref**
- 164-4972627**Site**
- City Campus
- **Town**
- Nottingham
- **Salary**
- £20,270 - £21,318 per annum
- **Salary period**
- Yearly
- **Closing**
- 13/02/2023 23:59Job overview

We currently have an exciting Permanent opportunity within the Pay & Pensions Services Department for a Pay Services Support Clerk.

We are looking for a person who can work as part of a team and on their own initiative and who has a “can do” attitude. They need the versatility to accommodate changing priorities and need to be able to work to strict deadlines.

Main duties of the job

In addition to the below summary you need to familiarise yourself with full Job Description and Person Specification documents attached to this advert

Working for our organisation

The post holder will be expected to work at City Campus when in the office. The working hours will be 37.5hrs per week between 8.00am and 6.00pm, Monday to Friday, the Finance Department currently runs a flexible working scheme, but there will be times when the post holder will be expected to work 9am - 5pm.

There is also the option to work from home once fully trained, or do a combination of office and home working.

Detailed job description and main responsibilities

Our team currently make monthly salary payments and administer the Pension for in excess of 19,000 staff at NUH. We administer several salary sacrifice schemes for around 7,000 of these staff members and run a busy helpdesk which supports Trust staff and managers. We run a weekly payroll of around 300 staff.

This post supports the Pay Services department by:

- Dealing with all incoming post

Administration for a number of salary sacrifice schemes

Being part of the team who answer phone calls which come in to the Pay Services Helpdesk

All associated administration tasks

As a key member of the our team, the post holder will work alongside their direct team and will also liaise with other Pay Services staff and managers, HR and Finance colleagues in the course of their duties.
- ESR Payroll System

Understanding of basic NHS Pensions legislation and regulations

Salary Sacrifice Schemes and how they work

Basic understanding of payroll

Person specification

Commitment to Trust V&Bs

Essential criteria
- Must be able to demonstrate behaviours consistent with the Trust’s “We are here for you” behavioural standards

Training & Qualifications

Essential criteria
- Minimum 5 GCSEs or equivalent inc. English and Mathematics
- Numerical and analytical skills

Desirable criteria
- ECDL or equivalent IT qualification
- NVQ Level 2 or Equivalent Payroll Qualification

Experience

Essential criteria
- Working knowledge of Microsoft Word, Excel and Outlook.
- Able to devise and use spreadsheets.
- Minimum six months’ office experience
- Able to work unsupervised

Desirable criteria
- Working knowledge of Microsoft Access

Communication & relationships

Essential criteria
- Displays tact, diplomacy and empathy in sensitive situations
- Displays pleasant, helpful manner
- Able to work as part of a team
- Good command of written and spoken English

Analytical & Judgement Skills

Essential criteria
- Able to analyse and interpret data, referring to a senior colleague as appropriate
- Able to resolve queries on own initiative and exercise judgement on when to escalate.

Planning & Organisation Skills

Essential criteria
- Able to plan work to meet deadlines
- Able to work well under pressure and maintain concentration in a busy environment.
- Able to work quickly without sacrificing quality/accuracy
- Able to prioritise
- Willing to help others in the team

Physical skills

Essential criteria
- Standard keyboard skills, inputting data where speed and accuracy are necessary
- Ability to use a PC more or less continuously
- Able to undertake light physical effort
- Able to concentrate for long periods in an unpredictable/reactive environment
- Able to work under pressure and to tight deadlines

Other requirements

Essential criteria
- Flexible and adaptable
- _________________________________________

Bring your whole self to work for us at NUH. We love diversity and we value your difference, your unique skills, knowledge and experience. Becoming one of our people may realise your potential, helping us to raise our performance in delivering world class healthcare to the diverse patient populations we serve.

**Salary**: The quoted salary will be on a pro rata basis for part time workers.

Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.

At Risk of redundancy: NHS employees within the East Midlands who are ‘at risk’ of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.

ID and Right

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