Patient Engagement Lead

6 months ago

London, United Kingdom Amgen Full time

**HOW MIGHT YOU DEFY IMAGINATION?**

If you feel like you’re part of something bigger, it’s because you are. At Amgen our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing and delivering ever-better products that reach over 10 million patients worldwide. It’s time for a career you can be proud of. Join us.

**PATIENT ENGAGEMENT LEAD**

**LIVE**

**What you will do**

In this vital role, you will be leading product and study teams through the development and implementation of patient engagement strategy to inform clinical trial design and recruitment. The Patient Engagement Lead is dedicated to transforming Amgen in building capabilities and designing methods/tools to bring in the patient voice during clinical trial planning.

**Key responsibilities**:

- Lead study teams to define, implement, measure and optimize patient centricity insights for developing patient-centric clinical protocols and effective recruitment strategies.
- Build and evolve patient engagement and patient recruitment standards and infrastructure within the Global Development organization. Serve as a patient centricity thought leader to Development partners. Provide input around patient recruitment and retention strategies as well as social media use during trial conduct.
- Lead patient centricity vendor selection and oversight, in partnership with R&D Supplier Governance. Drive initial conversations with the vendor and the study team, and contribute operational expertise during the development of patient engagement materials
- Partner closely with the Representation in Clinical Research (RISE) Team to advance representative patient engagement and insights in support of increasing diversity in clinical trials.
- Develop and maintain business relationships across other internal functional groups that engage with patients (e.g., patient advocacy),
- Primary contact for all patient centricity Development Driven Market Research (DDMR) activities to inform clinical trial design including management of all DDMR projects within the Research Reporter system
- Monitor external landscape to ensure Amgen is best-in-class at methods incorporating patient voice

**Be part of our team**

You would be joining a dynamic and expanding global team, where innovation thrives amidst a culture of support and inclusivity.

**WIN**

**What we expect of you**

We are all different, yet we all use our unique contributions to serve patients. What we seek in you as an experienced professional, are these qualifications and skills:

- Degree educated
- Experience in pharma or community setting engaging patients or patient advocacy groups to collect insights and understand the patient journey
- Strong understanding of the implications of protocol design and operational planning on the patient experience
- Experience in defining and delivering insights to inform the business
- Ability to work with cross-functional teams in a matrix organization; handling multiple projects simultaneously
- Able to lead teams through change and exhibit critical thinking to deliver solutions
- Basic marketing research experience is preferred but not required
- Knowledge of global regulatory requirements preferred

**THRIVE**

**What you can expect of us**

As we work to develop treatments that take care of others, so we work to care for our teammates’ professional and personal growth and well-being.
- Vast opportunities to learn and move up and across our global organization
- Diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act
- Generous Total Rewards Plan comprising health, finance and wealth, work/life balance, and career benefits

**LOCATION**:Ability to work fully remote, or, if situated near an office, the option to work flexibly from home with occasional office presence at our Cambridge or Uxbridge next-generation workspace.

**APPLY NOW**

**for a career that defies imagination**

In our quest to serve patients above all else, Amgen is the first to imagine, and the last to doubt. Join us.

**Equal Opportunity Statement**

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

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