Trainee Tenancy Officer

3 weeks ago


Liverpool, United Kingdom Torus Group Full time

We are looking for an enthusiastic Trainee Tenancy Officer to join our Liverpool Neighbourhood team. Our Trainee Tenancy Officer plays a key role in owning and resolving a variety of Neighbourhoods tasks working closely with relevant Officers in the team.

This role will give you a platform to develop your skills and knowledge within Housing Services and across the wider business.

**This is an important role in which you will**:

- Support Neighbourhood Staff across a range of activities, including void and tenancy management and tenancy sustainment
- Promote, encourage, and help tenants to carry out transactions online
- Work collaboratively with other teams across Housing and the wider organisation as required

**To be successful in this role you will**:

- Have CIH Level 3 or a willingness to work towards this qualification
- Experience of dealing with customers over the telephone and face to face, preferably in the Housing or Support Sector
- The ability to organise, prioritise and finish tasks within your remit

**_
PLEASE NOTE:_**
- Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed;_
- _ Right to work verification _
- _Qualification certificate check_
- _ 2x Completed references _
- _OH Health Questionnaire - Fit For Work_
- _ DBS check (if required for role)_
- _ Completion of all new starter documentation including signed T&C’s_

**_
‘Happy to Talk Flexible Working’ _



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